macOS Ventura Apple Mail messages are blank / empty

This seems to be an intermittent yet long-lived bug i.e. it keeps coming up version after version. This is currently happening to me on Ventura 13.0.1 and Apple Mail 16.0. I do not see any pending updates. I am not running antivirus or vpn software.


I have done the following:

• turned off all checkboxes on the Preferences > Privacy pane; restarted Mail.

• opened the email in its own window.

• rebuilt the inbox (select inbox, click Mailbox > Rebuild); restarted Mail.


Still can't see the email.


I can see the message body if:

• I open the email in icloud.com

• I forward the email in the desktop client


Things I have not tried yet:

• safe boot

• resetting Apple mail preferences


Reference posts are below; only in one of them has the poster reported back that they got it working (they were running anti-virus software (Avast) but that doesn't apply to me).


Email body not visible on Apple Mail Clie… - Apple Community

https://www.sanebox.com/help/29-apple-mail-emails-are-appearing-blank

Body of email messages appears blank - Apple Community

OS12 Mail message content is blank - Apple Community

Emails in Apple Mail just went blank - Apple Community

Blank Mail body - Apple Community

Email Contents Blank Since Upgrading To M… - Apple Community

icloud mail content invisible in 12.0.1 - Apple Community

Mac mail messages appear blank - Apple Community

Blank email body - Apple Community

Mail Not Working on Your Mac? Here’s How to Fix Any Apple Mail Problem










MacBook Pro 16″, macOS 13.0

Posted on Dec 19, 2022 9:58 AM

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Posted on Feb 20, 2023 12:58 PM

After reading and testing some possible solutions - including switching to outlook - I seem to have fixed the issue (for now). I exported all my local inboxes to mbox, deleted completely the ~/Library/Mail folder, then went to the web-version of my work email and gmail, deleted as many as possible email (went from some 70k back to ~6k emails, including sent email copies) and then opened Mail again. It downloaded everything from the servers and then I added back my local mailboxes where I archive my mail, importing back the mboxes.

I haven't run into blank emails yet and also have only sporadically the stuck "Downloading messages" notice.

Before this solution I tried rebuilding the mailbox and lost several emails, so I do not recommend that.

Whether this is a general solution, I really do not know. It does seem that a corrupt mail screwed up Mail's indexing, like in the post below, but I could not find out which email, so I tried this more rigorous solution. My problem may in part also be due to large number mails that were in all mailboxes, but still I would expect Apple Mail to be able to deal with that.

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macOS Ventura Apple Mail messages are blank / empty

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