some iCloud data isn't syncing

My mother has been getting this same message and i think i know the source of the problem. Another bit of fallout is that it logs her out of Facetime and so when i try to call her it shows she is unavailable on FT. If she tries to call me she has to sign in but since i am usually the one calling her she often doesn't know she is logged out of it.

she doesn’t have 2FA turned on. The reasons for this are twofold. She doesn’t have another Apple device or a cell phone and she doesn’t use Apple Wallet. She is 91 years old and doesn’t shop or bank online and therefore has nothing other than email on her iPad. There is nothing she needs to worry about having secure access to so we are really loathe to activate 2FA. The landline is in a different room and at her age if the landline rings she gets up and goes to the room with the phone which isn’t where her iPad is and then having to scramble to have a piece of paper and a pen handy to write down the code Apple would give her over the phone is unrealistic.

I haven’t found the solution to this yet. We tried to delete the Health App as she doesn’t use it but she we couldn’t. As for Keychain backing up her passwords she only needs that when we get her a new iPad every 5 years or so!

I'm still not getting the "reset" message but searched and found out how to "reset-all-settings". It didn't help... and I still get the original message.

I just bought the iPhone 15 and have the same issue. I enter my password and it cycles through but then goes right back to the same screen with the error message.

problem has been solved for me now, maybe Apple fixed server problems

when you try resume sync, it will ask you to reset your encrypted data - you need to do it

no it's not

Out of curiosity - did you do the reset from a specific device? The iPhone?

I'm nervous about which device to use (ipad, imac, iphone).

It also crossed my mind -- when I upgraded to the iPhone 15, I went from a Tmobile sim card to esim...was wondering if this could have something to do with the additional, unexpected security measure thrown at me/us by the Security Key.

Yes, all is back to normal now. I think the passwords were minimal since I don't use the phone for online business - I use a computer for that. But, everything looks great after a backup and restore.

I have been dealing with this same issue since noon today and it’s 10pm. 4 long calls. So many resets. Nothing is working. I don’t have that notification saying that not all information was downloaded. Any other suggestions to get my encrypted data???

I did this and everything was saved. Only problem is I'm still getting the error in syncing with Google Maps and Apple Health not synced. When I enter my passcode it asks for the last passcode but it won't accept the last passcode. I'm about to give up.

I’m having the same issue i just got my new iPhone 14 and im getting the same message and when i press resume data sync the little thing spins but does nothing sometimes it will make me enter my password but gives me an error message i dont feel like resetting my phone and going through that process again

Also getting the same issue. I’ve tried signing out of iCloud and back in and the error still pops up.

When I try to click resume sync,it’ll spin for a bit but nothing happens.

Advanced data protection is off also.

Anyone else have any luck?

Hi all

I am trying to set up a iPad mini 6 with the latest software from scratch I to am having this issue where my passwords keychain, health and map data are not syncing. I do get the resume syncing button I click it nothing happens. I enter my iPad and iPhone passcodes, and it says verification failed, I tried resetting the device to factory settings with no luck. I tried signing out of iCloud and back in with no luck.

Can anyone help me with this or does anyone have any other suggestions that I could try?

Same for me. I signed out many times from Apple Account, back on, reboot phone, nothing helps. I always get the message about some data can't be synced. If I click there, it spins, but nothing loads.

When I go to settings/icloud/advanced data protection and want to turn it on, it tells me that my Apple-ID needs to update. Then the circle spins, but nothing happens. The same happens when I try to turn on messages in the icloud settings...

I'm little bit relaxed that some other people got the same error and it's maybe related to the Apple Servers which they hopefully can fix quickly ...