Can we make this the MegaThread for iPhone 15 users NOT able to charge their device anymore using MagSafe/Wireless Charging?

“Apparently there is a common issue.”

There actually is, create a ticket with support if you haven’t already. The more tickets that come in with this issue, the better.

Here’s a summary of my experience with this issue. I posted this 2 days ago on several different posts on here with a similar issue…

“I contacted support about this same exact issue and when they looked in their records to see if this was a reported issue, I was shocked when they told me only 1 person reported this issue.

Here’s a list of the few threads I saw (including this one) with the exact same issue with MagSafe/Wireless Charging on iPhone 15s. There’s more, but I’m too lazy to collect every single one lol.

iPhone 15 charging with MagSafe charges f… - Apple Community

Iphone 15 Pro not compatible with some wi… - Apple Community

iPhone 15 Pro not charging on Belkin BOOS… - Apple Community

iPhone 15 Pro Max not charging while off in Mag… - Apple Community

When I mentioned this “discussions website” to Apple Support via phone support, and told them there’s more than just one person experiencing this issue, support told me they don’t monitor this website, which is unfortunate because if they did, a patch for this bug could’ve been in the works WEEKS AGO just in-time for the next iOS 17 iteration update that’ll be released.

I have multiple MagSafe charges (including the Apple branded one), and they all act the same way when using my iPhone 15 Pro Max. They’ll charge for a few seconds or a few minutes then disconnect completely. I had to switch to just using a USB-C cable that’s connected straight to the wall and the phone because MagSafe just doesn’t work anymore for the past 24hrs to 48hrs.

My iPhone 15 Pro Max is running iOS 17.0.3.”

gratl

Yeah it is infuriating especially for those of us who rely on wireless charging daily for our phones, earbuds, and watches.

Since each user experience with this bug is slightly different and we’re all either using a case or not, and we all have different wireless charging solutions…

The best thing to do, is to call Apple support, inform them about your experience with this bug, so there’ll be multiple reports called in about the issue.

The more reports made the better.

@phiIlam,

have multiple from different brands (including an Apple branded one), they all work with my iPhone 13 Pro Max but stopped working with my iPhone 15 Pro Max 48 hrs ago.

If you reported this issue to Apple Support and have a case with them, you’re doing the right thing because at this point, they’ve been telling everyone who calls in about this issue with the iPhone 15s, “they’re oblivious to it and haven’t had any reports of it”, they either want people to bring their iPhone 15s in to get service or blaming the issue on the NON Apple MagSafe chargers.

Luckily for me, I have the official Apple branded MagSafe charger and other third party MagSafe chargers that the issue is happening with and I own an iPhone 13 Pro Max that works with all my MagSafe chargers with no issues, so there’s no running around the issue with me like they’re doing with others.

davefromforres

Currently there’s no resolution for this issue, I have a pending case regarding this issue that the engineers are reviewing and still working on.

I’ve been advised to tell everyone who’s experiencing this issue, to call into support for assistance.

Pelleram

Did they give you a Senior Advisor? If so, you can call in now and request for a new Senior Advisor to work on your case.

The only thing I’m waiting on, is for the engineers to tell my Senior Advisor what’s next as far as testing (if more are needed). We did several already throughout the months, so it shouldn’t be long before I receive a callback to see if 17.2 fix anything which my answer will be NO.

The update helped my MagSafe chargers slightly…

My MagSafe chargers will work perfectly fine, just as long as I’m not using the device. If I touch the screen and my iPhone 15 Pro Max registers my touches in any type of way, the disconnect issue comes back.