Problem Bootcamp Windows 10 & Bluetooth

Carlos Garrido wrote:

Can someone explain it to me?

You will generate a new set of internal link keys. Do the MT2/MK2 devices work when you switch back to macOS? The lIghtning connection and the BT connection have two different MAC addresses. If not, that is a bug in the MT2/MK2 implementation.

Also, iMac Pro is a very different animal from a standard iMac.

That is because, in Windows 10, users cannot select or deselect individual updates. To temporarily prevent an update from installing, first, go to https://support.microsoft.com/en-us/help/3183922/how-to-temporarily-prevent-a-wi ndows-update-from-reinstalling-in-windo and download the tool lined out on that page. Then uninstall the update, but DO NOT restart the PC just yet. Then run the tool you downloaded from the page mentioned above and select the updates you do not wish to install.

csteelooper wrote:

As you say, the best solution for the moment is to simply use alternative (pointing) devices, if at all possible. That way, you’ll be able to use Windows without sacrificing security and the Mac’s “native” devices stay working properly when in MacOS…

Alternative OS-specific pointing devices lead to confusion and problems with tracking, which is which. The other aspect is the financial outlay to have two sets of such. If anyone has used Accessibility (similar to Ease of Access in Windows), it is a possible alternative, to control macOS and use pointing devices on the Windows side only.

Loner T wrote:

Apple sees the Windows/Bootcamp market as a very small segment of it's overall market. Unless every Mac sold was used to run Windows, it is unlikely that Apple will do anything. The BC drivers are OEM'd by Apple from Microsoft. If Microsoft wants to sell feature parity between the macOS and Windows side, on Macs, it should come from Microsoft, not Apple.

It's a nonsense that Apple behave in this way. They haven't updated the BC Control Panel for years, and are showing total disregard for the many Mac owners who also run Windows. BC is an advertised feature of buying Macs, so Apple should respect those who want to use their products in that manner.

I disagree that it's a MS thing, it is down to Apple to put that (and a few other) trivial change into the BC panel. Not everyone - and I don't include myself - wants, or even knows how, to make registry changes.

Very annoying.

Currently on an iMac Pro running macOS 10.13.4 and Windows 10 with latest April 2018 updates in bootcamp. I have no bluetooth in Device Manager.

Have tried to install the latest broadcom bluetooth drivers from bootcamp but the installer errors out unable to install Apples driver.

I was able to install the broadcom bluetooth driver from bootcamp but still no bluetooth in Device Manager

Device Manager shows no bluetooth, showing hidden devices also doesn't show any bluetooth

Trying to set up any bluetooth devices errors with unable to find bluetooth device, mouse, keyboard, or beats headphones.

Tried turning on/off airport mode still no bluetooth

I reinstalled Win 10 from a previous back up I had and managed to get bluetooth back and working except the MM 2 still doesn't work, installed all the latest Win 10 updates up to April 2018, looked for the KB4088776 update to remove but it wasn't there.

Also now my iMac Pro speakers don't work and I can't install any of the Bootcamp drivers provided by Apple as .exe installers, they just error out.

The Windows April 1803 update still doesn't fix the MM 2 issue or dead iMac Audio for me. The Apple supplied drivers also install without an error but sadly don't show up in device manager, and Microsoft support has been a joke and Apple support says talk to Microsoft. 😕

Check Computer Management -> Services.

Niherlas,

Thank you for responding. Unfortunately I have already unchecked the option allowing Windows to turn off Bluetooth to save power. It did not help with my issue of no longer having the Magic Mouse 2 functional in Windows. I hope that you have better luck. Please post here if you do. Thanks.

Tom

I don't know what update it could be. I've uninstalled each one that was applied, and nothing made a difference.

Also, not sure why the OP and others mention that it could be a macOS issue. Don't see how it could possibly be that.

Unfortunately, there is only one Magic Trackpad. The current Magic Trackpad is the first generation; not the second, as with the mouse. However, you might be able to use the Apple Wireless Trackpad driver (which is the trackpad that accepts two AA-bateries).

You are right… I stand corrected… It must have been because of the similarity of the original Magic Trackpad to the Wireless Keyboard that I thought the names to be similar as well (much like the names for the current mouse, trackpad and keyboard…

I actually don’t think it to be as unlikely as you say it is, seeing as Microsoft has had a dedicated Mac Business Unit (MacBU) for decades. Their main focus has been, and still is, creating Mac software such as Microsoft Office for Mac, but I would think they are also there to make sure things cooperate nicely when Microsoft releases an update to Windows, so as not to hamper users who are running Windows on their Macs, through Boot Camp. Obviously, they have mist a critical step in the process leading up to the updates causing our issue. But you can rest assured that it would be fairly important, to say the least, that such a process would be in place for Apple computers, as there are many Mac users who run Windows while at work, for example.

As has happened before, it was a false dawn. Everything working fine, then a log out and back in, and the MT2 has stopped functioning, and the keyboard is back to erratic behaviour.

Where would I check for Apple Services settings?

Ah, same as running services.msc, thanks. The only ones are Apple OS Switch Manager and Apple Mobile Device Service, and they are both running.

I find it weird that the devices sometimes work for a while after an event has occurred.