Problem Bootcamp Windows 10 & Bluetooth

Hello,

on my new iMac Pro Windows 10 created with Bootcamp, Bluetooth does not function anymore.

The problem is, that the original iMac Pro Magic Keyboard and the also original Magic Mouse 2 seems to pair but they get no connection ( keyboard + mouse no response ).

Before i had updated to MacOS 10.13.3 everything went well, both, keyboard and mouse were okay.

Reinstalling the Bootcamp Windows drivers does not have any success, same problem as before.

Any suggestions wether the Bluetooth problem has to due with the MacOS update and therefore the newly installed Windows drivers are also corrupted ?

Many thanks in advance ...

Klaus

Posted on Jan 27, 2018 4:37 AM

Top-ranking reply

AJL.

Level 1

14 points

Posted on May 25, 2018 5:51 PM

Can you try the following please for me please? It solved my issue where the trackpad and keyboard worked for a little while, then stopped responded despite the deviced being listed as 'paired' and connected.

In Windows, go into Control Panel > Device Manager, then expand the Bluetooth (you can also type 'Device Manager' in search and launch it that way).

Find 'Bluetooth Radio' and go into properties, then go into 'Power Management'.

Uncheck the box that says 'Allow the computer to turn off this device to save power' and click OK.

You may need to reboot to get the devices working properly again, then it should be fixed.

I hope this helps.

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147 replies

Apr 6, 2018 6:08 AM in response to igmackenzie

I have not enrolled my Mac on it, no. My other PC is. Do you mean to say the issue hasn't been addressed in 1803 either? That's a shame…

Apr 8, 2018 7:40 AM in response to igmackenzie

you read it? It's really so complicated that you can not understand it? forget this. Thank you.

Apr 8, 2018 7:43 AM in response to Carlos Garrido

No need for rudeness. I'm only trying to help you.

Apr 8, 2018 7:49 AM in response to igmackenzie

Hear, hear!

Apr 8, 2018 10:21 AM in response to Loner T

Thank you, your information have been helpful.

Loner T

Level 9

59,606 points

Apr 8, 2018 12:44 PM in response to igmackenzie

No worries. It is worth a suggestion/test.

Apr 8, 2018 1:21 PM in response to igmackenzie

My bootcamp installation with windows 10 is new, with IOS just installed, everything from zero, I'm completely sure the problem has come up after a windows update.

Loner T

Level 9

59,606 points

Apr 8, 2018 2:05 PM in response to igmackenzie

There are other things to consider, the year/model of Mac, the Broadcom chipset, RF environment (2.4G pollution), etc..

Apr 8, 2018 4:23 PM in response to azpc_help

Sorry, but that ‘awkward workaround’ doesn’t work for me.

czaharop

Level 1

8 points

Apr 8, 2018 9:45 PM in response to csteelooper

Thank you for the very good summary and advice, appreciate your time very much.

Czaharop

Apr 9, 2018 5:45 AM in response to igmackenzie

As an experiment, I'm going to install Windows onto a new Bootcamp partition on my Fusion Drive. Then we will see when/if the problem occurs.

I'll report back later.

Apr 9, 2018 11:51 AM in response to emulajavi

I guess it's a personal thing, but I don't have any issue with that size.

Apr 9, 2018 11:59 AM in response to igmackenzie

Me neither, but for those who do, it is a real pain in the rear end to adjust things to your liking.

Apr 17, 2018 9:15 PM in response to czaharop

Me too

Apr 26, 2018 9:22 AM in response to klausfromlimburgerhof

Same on 2016 15" MBP, even with latest 10 April update mouse won't pair.

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Problem Bootcamp Windows 10 & Bluetooth