Problem Bootcamp Windows 10 & Bluetooth

Hello,


on my new iMac Pro Windows 10 created with Bootcamp, Bluetooth does not function anymore.

The problem is, that the original iMac Pro Magic Keyboard and the also original Magic Mouse 2 seems to pair but they get no connection ( keyboard + mouse no response ).


Before i had updated to MacOS 10.13.3 everything went well, both, keyboard and mouse were okay.


Reinstalling the Bootcamp Windows drivers does not have any success, same problem as before.



Any suggestions wether the Bluetooth problem has to due with the MacOS update and therefore the newly installed Windows drivers are also corrupted ?



Many thanks in advance ...


Klaus

Posted on Jan 27, 2018 4:37 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2018 5:51 PM

Can you try the following please for me please? It solved my issue where the trackpad and keyboard worked for a little while, then stopped responded despite the deviced being listed as 'paired' and connected.


In Windows, go into Control Panel > Device Manager, then expand the Bluetooth (you can also type 'Device Manager' in search and launch it that way).


Find 'Bluetooth Radio' and go into properties, then go into 'Power Management'.


Uncheck the box that says 'Allow the computer to turn off this device to save power' and click OK.


You may need to reboot to get the devices working properly again, then it should be fixed.


I hope this helps.

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147 replies

May 11, 2018 2:40 AM in response to happymanslab

I think that’s a lot of BS by Apple’s part. You manufacture a device? - You provide the drivers! Apple should care about Magic Mouse, Magic Trackpad, Magic Keyboard, and any other device drivers for Windows. They just don’t.

To say that Windows is a 3rd party software and wash their hands, is more of the old stupidity. A lot of us Software Engineers, Developers, Programmers, are buying Macs because the warranty that we can run both Windows and MacOS. That capacity changed the Mac from being a toy to be a professional tool. It is Apple trying to prove us wrong?

May 11, 2018 4:20 PM in response to csteelooper

csteelooper wrote:


Loner T wrote:


The current Bootcamp drivers are OEM'd by Apple from Microsoft…

No, actually, they aren’t. There is no such thing, in this case, as drivers having been OEM’d.

What do you think of the following drivers?


User uploaded file


csteelooper wrote:


What is being used is the bog-standard mouse.vxd-driver (or whatever it may be called these days in Windows 10); not anything else whatsoever (apart, perhaps, from the communications part of it, what with the bluetooth connection needing to be established and maintained).

As far as you can even OEM such a thing as a driver, what that would refer to is, for example, when HP would use Logitech MouseWare and brand it as their own software, for their specific mouse. That is definitely not what is going on here.

If Windows forces it's own drivers, then yes.


From Bootcamp.xml...

<Name>Apple USB Ethernet Adapter

<InfName>AppleUSBEthernet.inf</InfName>


<Class> Net</Class>

<ClassGUID> {4d36e972-e325-11ce-bfc1-08002be10318}</ClassGUID>

<CatalogFile> AppleUSBEthernetex.cat</CatalogFile>


<Provider> "Apple Inc."</Provider>

<DriverVer> 02/01/2008, 3.8.3.10</DriverVer>


<ServiceBinary>AppleUSBEthernet.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>no</isX64>


</Name>

....

<Name>Apple Wireless Mouse


<InfName>AppleBMT.inf</InfName>


<Class>HIDClass</Class>

<ClassGUID>{745a17a0-74d3-11d0-b6fe-00a0c90f57da}</ClassGUID>


<CatalogFile>applebmt.cat</CatalogFile>


<Provider> "Apple Inc."</Provider>


<DriverVer>06/01/2011,4.0.0.1</DriverVer>


<ServiceBinary>applebmt.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>no</isX64>


</Name>

<Name>Apple Wireless Mouse


<InfName>AppleBMT64.inf</InfName>


<Class>HIDClass</Class>

<ClassGUID>{745a17a0-74d3-11d0-b6fe-00a0c90f57da}</ClassGUID>


<CatalogFile>applebmt64.cat</CatalogFile>


<Provider> "Apple Inc."</Provider>


<DriverVer>06/01/2011,4.0.0.1</DriverVer>


<ServiceBinary>applebmt.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>yes</isX64>


</Name>

<Name>Apple Wireless Trackpad


<InfName>AppleWTP.inf</InfName>


<Class>HIDClass</Class>

<ClassGUID>{745a17a0-74d3-11d0-b6fe-00a0c90f57da}</ClassGUID>


<CatalogFile>applewtp.cat</CatalogFile>


<Provider> "Apple Inc."</Provider>


<DriverVer>10/29/2011,5.0.0.0</DriverVer>


<ServiceBinary>applewtp.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>no</isX64>


</Name>

<Name>Apple Wireless Trackpad


<InfName>AppleWTP64.inf</InfName>


<Class>HIDClass</Class>

<ClassGUID>{745a17a0-74d3-11d0-b6fe-00a0c90f57da}</ClassGUID>


<CatalogFile>applewtp64.cat</CatalogFile>


<Provider> "Apple Inc."</Provider>


<DriverVer>10/29/2011,5.0.0.0</DriverVer>


<ServiceBinary>applewtp.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>yes</isX64>


</Name>


csteelooper wrote:



With device drivers, you can’t really afford to skimp on optimisation, as it is essential for all layers of the OS to really understand what is being asked by and/or for the device in question.

There has always been a 'closed' model to Apple drivers. It is used a marketing distinction. Gestures could be supported on Windows, but it has conciously not supported them, to keep such a distinction. OSes like Linux (and all such derivatives) have challenges in trying to fully exploit the hardware capabilities on Macs.

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Problem Bootcamp Windows 10 & Bluetooth

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