Homepod stops playing — not a connectivity issue

Another possible bug: the HP will, at least once a day, simply stop playing after a random song. There’s no pattern to it, nor is there any connectivity loss. The wifi is fine. And it’s always inbetween songs, not during them.


The interface is in the “playing” state, not the “paused” state. Lessee if I can bung a screamshot in:

User uploaded file


Jings that looks big. However, the point is, it will just stay stuck like this (ten minutes so far). It’s happened twice this evening.


While I’ve seen posts about losing the connection, this clearly isn’t that. I’m hoping it’s just a temporary bug, and will try to feed it back officially somehow. I just wondered if anyone else has seen this arbitrary stopping without any connectivity problem? After a solid week, it’s getting pretty ****** annoying.

MacBook, macOS High Sierra (10.13.3), 2017 512GB

Posted on Feb 17, 2018 12:10 PM

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64 replies

May 7, 2018 8:18 AM in response to AngelDelNorte

I am also having this issue.


About 50% of the time if I ask Siri to play a particular subscribed podcast she'll reply I do not have any unplayed episodes. So I then start the 'unplayed' podcast on my iPhone X and Airplay to the HP. More times then not it will stop playing on the HP within 5-10 minutes. The iPhone Podcasts app still appears to be playing. After a few moments the 'playing' podcast vanishes from 'Now Playing' and (apparently), ends up being marked as played. To get back to the podcast I have to go into Previously Played and restart it. Of course it starts from the beginning. I'll then just listen to it on my iPhone.

May 11, 2018 2:25 PM in response to golf king

I have this problem, and I wouldn't be surprised if it's a BT Hub 6 vs Apple Whatever issue. It's either this or iCloud Music Library being its usual impenetrable tangly mess. Or both.

The BT Hub 6 has been a nightmare to deal with from the beginning. Before I got a HomePod and Apple TV, it would require a full restart every time I wanted to use AirPlay to play music on my speakers via AirPort Express.

It is still a flaky setup, I restart it once every a couple of days, and it drives me mad. I am definitely buying a separate modem and router very soon.

Mar 1, 2018 9:56 AM in response to JandyJoe

Thanks both! Doesn't seem to be a common issue, though. When I fed back to Apple, I had some additional info, which is that the music interface (on phone, watch, or iPad) gets stuck at the start of the previous song, the one before that currently playing. When it gets to the end of that one, that's when playback stops; if you just restarted there, you'd get the last two tracks again.


Whether this interface getting out of sync is a symptom or the cause of playback stoppage is unclear. I can only hope that Airplay 2 fixes it, if and when that finally comes in to land. Heigh ho. 😐

Mar 31, 2018 10:30 AM in response to francois127

*Screams into pillow* Ugghhh, "shuffle" is about the worst thing to ever happen in music playback. Okay, somewhat off-topic, but most of my playlists are the artist's albums in chronological order, so the order of tracks is massively important. Also it would have played havoc with the Das Rheingold I was playing yesterday 😁 During which, incidentally, playback didn't stop.


However, it has today, at least twice, so 11.3 has fixed nothing (I hear no difference in the sound, btw). Unplugging the beastly thing and feeding back to Apple yet again looks like my Sunday.

Apr 23, 2018 4:34 PM in response to AngelDelNorte

I have a similar problem where the homepod pauses a track 20-50 seconds into playing it only when I request from Siri to play a song. It does this every single song it plays. In fact, this happens so much I am unable to use it to play music now at all (without airplaying) which defeats the main feature of this clearly not so smart "smart speaker". Also, creating reminders and reading text messages only works 40% of the time. The pause issue happened a week before ios 11.3 came out and has only gotten worse on 11.3. The reminders haven't worked since day one. I have reset the homepod manually (unplug and red dot method) and by removing from homekit 20 times. I even rebuilt my entire homekit from scratch (took many hours) completely redone my wifi settings, made sure my iPhone was connected to the 5ghz internet before setting the homepod up (it transfers the current wifi settings from your iPhone to it upon set up) and yet nothing has worked. My two friends who are apple techs have no idea. This product is a joke.

Jun 23, 2018 8:10 AM in response to brian•woodahl

I agree, 11.4 did not fix this issue.


Indeed not. I've just got around to trying the HP with Airplay 2/ iOS 11.4, and the very first album got three tracks in and stopped. Exactly the same symptoms I originally described. A very expensive heap of pod is what I've got.


I'm intrigued as to how Airplay 2 will work with the Sonos One (which I had to get to, you know, listen to music) when that lands; and if I play to both simultaneously, how will that impact the result? Will they both stop, or will the S1 pick up the HP when it falls over? Research mode (in July sometime, anyway).


Ta-ra for a bit.

Mar 27, 2018 6:52 AM in response to AngelDelNorte

Thanks ADN for putting this out there. Still having this problem. I have essentially just unplugged my Homepod, because this is so frustrating. Although I didn't experience the iPhone 4 launch, this is the most disrupting software problem I've had from an Apple product. The device is unusable in this state...please, send an update soon to solve this problem.

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Homepod stops playing — not a connectivity issue

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