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Apple Music skipping

I use my iPhone a lot for music playback. After upgrading to 11.3, I've started to have problems with glitching and skipping while listening to music. I'm using a iPhone 6S with a new battery installed by Apple a few weeks ago. Playback problems occur when using wired headphones (3.5 analog), the iPhone speaker and also JBL Clip 2 bluetooth speaker. All of the songs I've had skipping problems were downloaded to the phone. I've also had a problem with playing Beats1 on-demand shows. Anyone else having issues?

[Re-Titled by Host]

iPhone 6s, iOS 11.3, new battery

Posted on Mar 30, 2018 4:37 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2018 10:42 AM

I don’t want to reinstall or to make any other actions. It was working perfect before the ugly update. Fix your bugs in your OS!


Steve Jobs would agree that your advice is redicilous. Apple device should work perfectly after update, especially when it comes to a basic apps like music.


Wake up and start working!

212 replies

May 11, 2018 4:24 AM in response to fortiain

As I mentioned before, this bug affected both my wife and me after updating our iPhone 6s's to 11.3, A subsequent upgrade to 11.3.1 did not help. My wife reset her phone to factory settings, and reloaded her music, podcast subscriptions, and other apps from scratch (not from a backup). The glitching did go away for her. It's now two weeks later, and the glitching problem is still fixed.


I'd do this, but I have a lot of texts that I can't lose for work reasons. I'm planning on waiting until 11.4 comes out, at which time iMessages will be in the cloud, hopefully. That way I can reset my phone to factory settings without losing my texts.


For those of you who erased your iPhones and still had the audio glitching problem, did any of you restore to factory settings and set up your phone from scratch? Or did you restore from a backup?

May 11, 2018 12:57 PM in response to leedos

Out of desperation, I went ahead and decided to load the 11.4 beta. Unfortunately the problem is still there. I have a 128GB 6s. Does everyone with this problem have a 128GB model? I also wanted to add that when using my phone in my wife car that has CarPlay the audio quality problem is consistent. Every song sounds bad. Pausing, playing or skipping tracks does nothing to clear the issue.

May 12, 2018 11:59 PM in response to leedos

Having the same issue - hope Apple fix it in their latest update. Also had a new battery fitted by Apple recently and it happens for me in the following instances:

- streaming music (via podcasts - Apple app)

- steaming music (via other apps such as amazon music)

- downloaded music.

Downloaded podcasts


Have re loaded music and programmes and problem persists. Also have restarted,...


It does not happen during films.

Please advise fix

May 17, 2018 3:47 PM in response to jeffd55

I’m also getting the same problem. Happens with any song about 10 seconds after the phone is locked. Doesn’t matter what headphones I’m using or phone speaker itself. Will consider cancelling my subscription and going to Spotify if it isn’t solved as it’s really annoying! Tried resetting, closing/opening app, redoenloading tracks, nothing works. Might delete app next but don’t count on me reloading it!

May 17, 2018 5:51 PM in response to John Scripps

Have had this issue for months since some early version of iOS 11. Happy to report seeing positive results from iOS 11.4 beta 5. Haven’t had any glitches for a few days.


Recently reported several detailed reports of issue in beta program so can’t but help think I somehow helped get this finally addressed...


You’re welcome ;). Hope it helps others too. Good luck.

Apple Music skipping

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