Apple Music skipping

Since I upgrade my iPhone to iOS 12 I have never had the issue again. Fingers crossed to keep it that way. 🙂

Have had this issue for months since some early version of iOS 11. Happy to report seeing positive results from iOS 11.4 beta 5. Haven’t had any glitches for a few days.

Recently reported several detailed reports of issue in beta program so can’t but help think I somehow helped get this finally addressed...

You’re welcome ;). Hope it helps others too. Good luck.

I have the same issue too. It happens under multiple conditions.

• When I am using my airpods, the sounds totally cuts out (and continues playing the track/ podcast). I have to select the iPhone internal speaker then select back to my Airpods to enable the sound again or wait for the issue to self correct itself, which can take some time
• When playing through my phone, via a cable, to a set of speakers. Normally at the beginning of the session the music become distorted and robot like until I remove and reinsert the cable. This doesn't 100% fix the fault but can help.

Please fix this issue. My Airpods are by far the best Apple purchase I have every made and this is totally ruining the experience for me.

Confirming since upgrading to 11.4 my iPhone 7 Plus is now worse than it was on the previous update. The jittering music only seems to happen for me when I am playing music and have the Apple email app open. When I close the email app and lock the screen that is when the jittering starts for me.

Before locking the screen the music is playing fine.

I am also having this problem (running iOS11.4.1 on an iPhone6). I was running 11.2.6 until last night, but I finally caved to the incessant pestering notifications from iTunes and hesitantly allowed my macbook to install the latest version of iOS. After the update finished installing I resumed listening to the audiobook I was listening to before and started hearing the distortions almost immediately (and I had never experienced anything even remotely resembling this prior to installing the update). The issue is consistent regardless of the playback/output settings (through the internal speakers, headphones, and bluetooth). It seems to be triggered (or at least intensified) when the phone goes sleep, after which the sound begins to cut in and out, skip, distort and echo (it kind of reminds me of the delay effect on 'hurdy gurdy man', only faster, choppier, and far more annoying). When I unlock the screen the distortion seems to stop (not immediately, but it putters out fairly quickly and goes back to normal). Attaching the phone to the car-charger cable also seems to prevent/interrupt the problem, but, for some reason, connecting the phone to my macbook pro via USB has not had any effect. I have restarted the phone, reinstalled the music app, and tested a wide variety of audio files as suggested, but none of this has fixed the problem (not that I believed for a second that it would). I agree with the OP: these suggested 'fixes' are lazy and unsatisfactory. I think what apple is really trying to tell you when they nonchalantly and indifferently offer "Here, try this ________; Good luck!" and then disappear forever without offering any additional assistance or suggestion is "Time to buy an iPhone 8"... Maybe it's time to buy an Android. Not cool, Apple, not cool.

Same crap here. My new and pricey iPhone X (256 GB, iOS 12.0.1) is rendered utterly useless for music playback, and I'm so incredibly angry and frustrated - listening to music is 80% of my phone usage, but I can't listen to anything in iTunes without it randomly pausing, skipping around, jumping to the next song, pulling up Siri, fast-forwarding through tracks at hyper-speed, and skittering its way through songs every. single. time. I try - which is every single day, at least four times a day, for around an hour or so at a pop while I'm commuting and getting around the city. It's beyond maddening. I've been pouring through the internet for nearly a month now trying to find answers and testing solutions, and have seen the blame laid on bad headphones (I'm using a brand new $250 pair of Bose noise-cancelling earbuds, but it does this on my old pair, as well as with two other pairs of headphones I tried, none of which ever produced this problem until one of these latest OS updates), on the headphone's mic controls being faulty (again, I tried several different pairs to no avail) a bad lightning-to-headphone-jack dongle (swapping THAT out made zero difference), having "Raise to Wake" activated (no difference when turned on or off), having Siri activated (no difference here either) dust in the lightning port (again, no difference), turning off Bluetooth, turning ON Bluetooth... all followed by hordes of people writing in to say that nothing being suggested as a fix made any difference, and with seemingly no one being able to isolate what's causing the problem because they were experiencing it on many different phones, running many different OS updates, using headphones or not, etc. I also saw different apps being blamed: most notably any music playback or streaming apps like Spotify, and people being told to delete and reinstall, which was equally worthless. People were also told to and tried factory-resetting phones and re-downloading their entire enormous music libraries for hours on end without it making a single dent in the problem.

Whatever is going on here, it's squarely on Apple, and they need to figure it out and fix it FAST. It's absolutely infuriating to have no answers or solutions when you pay this much for a product.

I have a 6s, and I have had this same problem with the iOS music app (bad playback quality/wonky audio controls/stuttering) for about the past year - on both wired and bluetooth headphones. It was very bad at the start of 2018, then got a bit better towards the middle of the year leading up to and immediately following the iOS 12 release (wasn't encountering the problem every day, or even every week).

And then it got horrible all of a sudden in the past 2 weeks. I'm currentlty on iOS 12.0.1, and almost every day I encounter the stuttering bluetooth problem; resets and forgotten connections don't change anything. I use my iPhone to listen to music pretty much every day, and its currently pretty much un-useable for that purpose. I am about to update to 12.1, and I am hoping that something was done to address this, but I don't have that much hope.

The fact that this issue has plagued this many people this broadly with the same symptoms across many models of both iPhones and 3rd party audio devices tells me that this comes down to ****ty software release QA. Apple, get it together; this is some amateur-hour support you're providing your users right now.

Today I made a new list for the only songs that do play and now they will all play again. Maybe try that :) good luck :(

I don’t want to reinstall or to make any other actions. It was working perfect before the ugly update. Fix your bugs in your OS!

Steve Jobs would agree that your advice is redicilous. Apple device should work perfectly after update, especially when it comes to a basic apps like music.

Wake up and start working!

Also pertinent: have force quit/restarted the phone 4 times (at least). No difference. I agree with Ilyasubbo above - the Apple response is ridiculous! It is obviously a bug in the software update, and the users should not have to jump through Byzantine hoops to (maybe) fix a problem that lies squarely at Apple's feet. This should be fixed by Apple, and should not require users to de-install/reinstall Apple's own apps or delete music from their own library that caused no problems whatsoever under the previous build. I am a long-time Apple-everything user (since the first Macintosh! - iPhone, iPad, 2 iMacs, MacBook), but Apple's recent cavalier and sloppy attitude toward software builds is beginning to concern me a lot! This is something that just should not happen, is not representative of the excellence users expect of Apple, and Apple should be fixing it ASAP, rather than telling their loyal users to take these ridiculous steps.

Ever since updating to 11.3, my iPhone 7 has been having the same audio issues. After about 30 seconds, the audio cuts off, then comes back totally garbled. This has happened with music and podcasts, and it just happened while I was on the phone. 30 seconds into my call, the audio cut off, then came back slow and stuttering, eventually resolving itself. Never had an issue before this update.

Almost the same here. On my phone it occurs only, when using the Lightning Port to connect to headphones or speakers. I tested it with the internal speakers and bluetooth - works just fine. (Haven't had the opportunity to test playback via AirPort yet.) But as soon as there's a cable involved it all becomes a shameful mess.

I'm also experiencing the same issues described above with my 7+. Happens in both my downloaded music, spotify (and other music apps); while either playing through my headphones, bluetooth, or even connected via lightning to my car stereo.

Hopefully this can be addressed soon, I use my phone for music pretty much all day at work

Same issue here. Literally just updated to 11.3 this morning and now music skips. I have a new battery as of January for my iPhone 6s 128gb, hotspot is not turned on, shutdown the music app and rebooted phone, same issue. Using Apply Music with a mixture of iTunes purchases. Annoying...

This is an accurate description of the problem. Even a white-noise app on my wife’s phone was having problems. This is totally an iOS audio problem and not due to any particular hardware or app (as I previously suspected).