Bluetooth Voice Becomes REALLY Slow

Why will Apple not admit there is a problem?

It isn’t everyone. My wife’s phone is fine, mine isn’t. Why not replace mine instead of blaming ATT, Verizon.

Apple Store told me Apple Care doesn’t cover software only hardware. The software or the hardware is failing, doesn’t matter to me....phone doesn’t work it should be replaced.
[Edited by Host]

Maybe we need to keep this topic up. Looks like there is some movement in here since the last weeks. I am quite positive it is not an hardware issue. Looks more than a software problem... well... just guessing.

Same problem in France with Iphone 7+ running iOS 11.4 on the Orange network. I have been using my iPhone for work and clients tell me they can also hear it. It's quite embarrassing. I going to have to finally give up on iPhones. It's the the last straw for me - I can't believe so many people have the same issue for so long and there is no resolution.

PS: and I'm not talking about my BeatsX that died 1 month after the warranty expiration or my previous iPhone 7+ which was supposed to be water resistant died after 10mn sitting on a table in the rain.😠

I'm suffering the same issue with iphone x running 11.4 with both Bose and with Jabra headset. There seems to be a long thread of similar comments but nothing back from Apple. Don't know what the point of this forum is if there is nothing useful coming back.

I installed the new iOS 11.4.1 update last night on my iPhone 7.

So far I've made 2 calls with my Bluetooth headset this morning, and the issue has happened on both calls, so no improvement with the firmware update. SO frustrating!

Good point! It's never happened in my car either (2007 Camry), which obviously has some old school Bluetooth tech.

It happens to me on EVERY call with my Beats Solo 3 headset. And happens on most calls with my eMeet bluetooth conference room speaker. Both of those would be rather new bluetooth units, so presumably would be using whatever the latest revision of the protocol offers.

According to https://en-uk.sennheiser.com/mb-pro-1-and-mb-pro-2, my Sennheiser MB Pro 2 headset has "Bluetooth® Version 4.0 / supported profiles: HSP 1.2 + HFP 1.6 + A2DP 1.2".

Couldn't immediately see what Bluetooth version either of your devices "speaks" - do you know?

I too have had this problem for months and have an iPhone 7, 128GB. I am on calls all day for work and it happens on almost every call. I thought it was my headset so I went out and paid $150 for a new headset and it is still happening. Why isn't Apple doing something about this? It is embarrassing when I am on the phone with customers all day. I am told I also sound like a chipmunk!

I went to an Apple store last week because I have the same problem with a Plantronics professional headset and other bluetooth devices (conferencing speakers, etc). The Genius bar had no clue where the problem was coming from: I even did a call in front of them and the issue came up. They just said to try restoring completely the iphone without using a back-up 😕....sure. It's such a shame.

Anybody in this thread running an 8? I have a coworker with almost the exact setup that I have, but he's had no issues with his. The only difference is that he has an 8, and I have a 6S. Both of us have the Plantronics Voyager Legend paired to our iPhones and our desk phones. We're both regularly on calls on either device.

Same issue here. Apple Support had me reset network settings. I've spent multiple trips to Apple Store, and they replaced my iphone7 even though it was out of warranty. And they have sent me 2 beatsX replacements. Only happens on bluetooth (happens in vehicle as well).

Is Apple recording our phone calls? Hard to believe with the amount of posts that they still claim never to have heard of this issue when I call for support??? Hmmmm.......

I HAVE THE SAME ISSUE! I use an iPhone 8 and nearly every single phone call will have an issue when using bluetooth. I thought it was my Jabra headset ($200+ purchase) so I bought some Airpods ($150+ purchase) and still have the same issues. I am on customer calls daily and it's extremely embarrassing when I turn into a chipmunk and everyone starts laughing at me. It totally derails my calls and is completely unprofessional. I will have no choice but to switch back to google if this can't get fixed.

It impacts more than bluetooth devices as I got so frustrated I tried going back to the original wired headsets that came with my iphone and had the same issue. Mine is consistent across any device and even on the phone speaker function.

Has this issue been addressed yet? I've had this Bull frog/Chipmunk issue now for more than 8 months. I've had my phone swapped out by apple with a Brand new unit and still having this issue. Apple, we need this addressed. I spend hours a day on conference calls. Unable to use BT at all. I've had these issues with 2 sets of AirPods and 2 different cars. It's not a carrier issue. It's an Apple issue. I've drank the Kool-aid and have everything Apple, but this lack of support has me thinking I need to go back to Android and i desperately do not want to do that, but i have to use Bluetooth.

I have the same. Totally ridiculous that this has been going on for so long. How can you have professional conferences calls with this issue. Has Apple acknowledge the problem? Is there a timeline for resolution?