Mail App Opens Randomly Mojave 10.14.5

The mail app will open all by its self. After checking mail and then minimizing the app, it will suddenly just pop open again. There is no new mail in the inbox when this happens.

iMac with Retina 5K display, macOS 10.14

Posted on May 26, 2019 9:59 AM

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156 replies

Jun 21, 2019 11:16 AM in response to Xaxxus

Google intruding their presence more and more into email client software, including Apple Mail.... I've tried the best I could understand some of the suggestions here, along with some other stuff, but have had no success in affecting this... I sure wish someone at Apple would take this on and provide a way for individuals to control how google interacts with Apple Mail...

Jul 1, 2019 9:17 AM in response to voxverita

For a while now (1-2 months), my apple mail app on my iMac will open randomly into split view, without my clicking on the mail app. Happens I would say either every day or every other day. Mail app preference for opening into split view is unchecked. Google calendar notification settings are all turned to off. Can't figure out what's wrong. Just called apple support...and they say they've never heard of this before. Apple Support said that they can't help because I can't replicate the problem on command (i.e., it happens randomly, and by the time it's happened, it's too late to call apple support). So I guess I'm on my own on this. Any ideas?

Jul 2, 2019 11:31 PM in response to appexp4u

FWIW, I have been trying to track down this issue for a week now on 5 different Macs running 10.14.5, 10.14.6 Beta and 10.15 Beta. I have 3 Gmail accounts in Mail. The only way I can reproduce the problem is to use the red close button as opposed to the yellow minimize button. Minimized Mail has not opened on its own for me in that week.


G Suite may have different results but I don't use it.

Jul 10, 2019 1:17 AM in response to tygb

No. That is not what we are all reporting. Please read the thread before responding with copy and pasted info. We are reporting that Mail RANDOMLY and SPONTANEOUSLY opens itself into split screen view when Mail starts off in full screen mode, and is then closed (but still running) by clicking the red X. To be clear: it will happen when mail is still running, as indicated by a dot under the Mail charm, but no Mail screen is open.

Jul 10, 2019 4:11 AM in response to jeycreative

That didn't work for me. Turned (at least I think so) all possible calendar notifications off and it still pops up. I don't even have the calendar added in my account on Mac. Of course it's a matter of Gmail accounts, no idea why. Someone said that it must be connected with AppleScript but I don't find it helpful at all. I've filed a bug report to Apple but considering what you guys wrote here I don't hope they'll even look into it anymore. Is there some kind of a genius who is able to find for example in the Console what particular thing makes Mail pop up? Desperately running out of ideas...

Jul 10, 2019 2:06 PM in response to chazz26FTD

When Reddit info worked for you was it recently, or before the settings the Reddit info is pointing to changed...? Just wondering if this might be related to some other changes at G-Suite that maybe happened at the same time as the settings changed...


All this started for me only when I updated to macOS Mojave here on my computer, which was not all that long ago...


There is something bumping into something, somewhere, but only for some of us, it seems... Anything that might help narrow it down...

Jul 10, 2019 3:21 PM in response to mycrzyhrse

I spoke to someone at apple who said they've heard of this (the mail app opening randomly in split view) but aren't sure yet what's causing it. They suggested that, as soon as it happens, write down the exact minute it occurred. Then, open the terminal app, and type "sudo sysdiagnose" (without the quotation marks) -- supposedly that provides a log of everything happening on your computer and the exact minute that it's happening at. (That way Apple can see what processes are going on at the exact moment the mail app spontaneously opened). This log can be saved as a file, which either you could send directly to apple, or you could screen share with an apple support person on the phone. Not sure that actually gets any of us closer to an answer, but at least it's more than I had to go on before. Funny enough, the mail app issue hasn't happened for me yet this week (just last week), so I haven't had a chance to test this out yet. If anyone has any luck with this, let us know!

Jul 10, 2019 3:29 PM in response to amess002

What do you mean by “someone at Apple?” This is a widespread issue. Google search the title of this thread and you’ll see tons of others here and elsewhere, for quite awhile now. I am certain that the brainpower at Apple could isolate the problem if they tried, so I don’t believe whoever told you that. Shame on Apple for letting this go on, and they should be embarrassed for themselves and their customers.

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Mail App Opens Randomly Mojave 10.14.5

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