Iphone 11 Pro & Carplay

I am having good results in my 2019 Mini Countryman just using bluetooth and not CarPlay. I gave up this morning and ordered a mount for my new iPhone 11 Pro Max and will just use bluetooth till this gets worked-out. Sigh.

I also purchased a cup holder mount for the iPhone 11 Pro, and I am connecting to my Mini Cooper 2019 using the USB port. Perfect sound. It is very frustrating that so many people are having this problem and it is taking so long to resolve. I have an open ticket with Apple, and engineering is analyzing the data they received from my phone. I will keep you all posted.

I have an iPhone 11 Pro and im currently running 13.2. I have a 2019 Mini Cooper clubmen with wireless CarPlay. Ever sense I got the iPhone 11 it keeps cutting out, freezing And dropping calls and when playing music on spotify it jumps like when a cd is scratched! also when using Siri etc. Tried unpairing, turning bluetooth on/off on both the car and the device nothing helps. Any others having issues? Only happened when I changed my phone in sept I have spoken to my dealer and they have said there are a where of this and said bmw and Apple are trying to sort out and should be an update sometime soon !

I have updated to iOS 13.3 beta 1. Same issues with songs being playbacked but much less frequent, I have noticed that breakings happen when unlock my phone and use it like: opening other non-carplay apps, texting, etc.

I have a 2018 MINI Cooper and an iPhone 11 Pro bought in September. Wireless CarPlay has been dropping the sound as so many of us have experienced. The good news - and it’s early days but seems hopeful - is that since updating to IOS 13.2.2 the problem seems almost fixed. I’ve had only a single dropout during a 30 minute drive. So it looks like the problem really can be fixed by OS updates and isn’t a consequence of the phone’s hardware that we’d be stuck with. Looking forward to reading how others’ are getting on with this update.

I personally updated to iOS13.2 and to this one in my BMW https://static.bmw.com/content/dam/bmw/staticContent/static_bmw_com/bluetooth/updates/bmw/pdf/Readme_UPD11024_en.pdf and it fixed the problem.

I have an iPhone 11 Pro and im currently running 13.2.2 newest update still not fixed !! I have a 2019 Mini Cooper clubmen with wireless CarPlay. Ever sense I got the iPhone 11 it keeps cutting out, freezing And dropping calls and when playing music on spotify it jumps like when a cd is scratched! also when using Siri etc. Tried unpairing, turning bluetooth on/off on both the car and the device nothing helps. Any others having issues? Only happened when I changed my phone in sept I have spoken to my dealer and they have said there are a where of this and said bmw and Apple are trying to sort out and should be an update sometime soon !

I'm having exactly the same issue. I recently 'upgraded' from an iPhone 6 to and iPhone 11, and have started having exactly the same issue. I've tried everything, I've reset everything, I even started a new religion and prayed to my own car to make it stop. I went into my local Apple store to ask about the issue, and they just kind of blinked at me and asked what CarPlay was.

If nothing else, it's good to know that it's not just me.

Same issue. Upgraded Firmware to latest versions:

Telephone: TT-002.106.024

Media: MT-002.105.001

HMI: HT-002.106.024

Waited 10 minutes for display to shut off and reboot. First song played was fine. Turned car off. Restarted car later in and audio was completely garbled.

Removed and re-added phone. Back to audio drops several times per song.

iOS 13.2.2

iphone 11 Pro

Mini Clubman Cooper All4

I brought this issue up with customer support yesterday - and they claimed that nobody has reported it officially yet, so they haven't even begun to look into it.

I strongly urge other people to report to customer support - it's a huge pain, but I got the impression that, even though they've started to gather diagnostics, they aren't taking the issue seriously.

I reported it several weeks ago to Mini/BMW and to my local dealer and the other Mini dealership where I purchased my mini.

i agree that every Mini person needs to make some noise to their local dealer and corporate Mini/BMW as well to push for a solution.

I officially reported this to Apple Support on October 19 and have an open case with them. Each time I check on the status, they inform me that they have not yet received any updates from engineering. It is getting very frustrating.

I just send feedback. Imagine very concerned because I’m pretty sure this is a hardware issue. The same iOS works different from iPhone XS to 11 in the wifi CarPlay. I’m praying and trusting this will be solved soon, cause is very annoying. Is everyone with WiFi CarPlay having the same issue or is only some people like us? 🤔

I am having this issue on iPhone 11 Pro and iPhone X. I have had this issue occur wired CarPlay on my Nissan and Wireless CarPlay on a BMW. I strongly believe this is a software issue.

just updated to iOS 13.3 beta 2, the issue is still present.

Mine has improved somewhat drastically. I saw someone else mention this too. Delete all traces of your phone from the car. Just go to manage mobile devices and delete. Do a hard reset of the phone. Volume up >> volume down >> hold power until white Apple logo appears.

perform a clean pair to the car but only add it as CarPlay. DO NOT add it as a blue tooth device.

make sure you’re on 13.2.2. I’m getting practically no drops. Mini Countryman JCW 2019. Hope you get some success.