Iphone 11 Pro & Carplay

I have the new Iphone 11 pro and I don,t get notifications sound from messages and WhatsApp. I tried a friends Iphone 7 Plus and everything works perfectly. Its definitely the 11 pro that has the issue

I just upgraded from X to 11 pro and today first day of using it with my Nissan Leaf and I couldn’t figure out why CarPlay sound is so bad with skipping. CarPlay response is very sluggish.. so frustrating.. came across this discussion and looks like there is no solution.. argh!!

Update: iPhone 11 Pro running iOS 13.2.2 and MINI Cooper S (2018) running UPD11024 (the MINI connect software you can download from this site https://www.bmw.com/en/footer/software-updates.html). Tried unpairing and repairing. All this makes NO DIFFERENCE. The iPhone 11 Pro remains incompatible with wireless CarPlay, as described countless times above.

Observations: the MINI update was dated 13 September and the notes say it 'improves the initial connection to Samsung Galaxy S10e, S10 and S10+.' I assume BMW/MINI will at some time release something similar to improve the situation with Apple's iPhone 11 Pro but only if they find a way to address the hardware compatibility. If they do not then they should stop offering CarPlay as an option. Other car manufacturers affected by Apple's new hardware will no doubt be going through the same process. If I had known about this issue I would not have upgraded my phone!

Agree. I thought mine was better, and it genuinely was for a few hours. Jumped in the car after work yesterday and it was worse than ever. Some serious screen punching levels of frustration.

Bluetooth is all I have and is fine(ish), apart from way it force opens Spotify, Audible and Amazon Music every time it connects. Very, very irritating.

Same problem here. Bought an Iphone 11 Pro last week. I use it on a 2019 Mini. Wireless or not, Carplay is just unusable considering the number of disconnections (every few seconds). I did not have these problems with the iphone X.

Given the price of this thing, it is DEEPLY FRUSTRATING. I would usually keep a phone for one or two years. If Apple takes ages to update the software so that its "PRO" phone actually work as it should (and as it is advertised), I will have just wasted my money.

Apple, please do something quickly.

As an update to this - my Iphone 11 Pro Max and 2018 Nissan Murano does this as well. However, I have noticed the skipping only happens when the battery is relatively charged. Once the battery is drained down a bit the problem goes away.

Update: bad news - the screen time fix doesn't seem to work. The sound drop outs are so random, there are periods when you think it's cleared up but then it comes back. Seems to be more of a problem in urban environments. Sorry to bring disappointment.

Shame Apple haven't acknowledged the problem let alone fixed it.

Screen time fix isn’t it unfortunately. I’ve reported under mine, my wife’s and my daughters Apple ID.

I may go into a dealer and replicate the issue and have them report it too. No doubt I’ll get there and it’ll work perfectly

I have an Nissan Maxim and having all kinds of issues with getting them to connect and even after the connect its terrable. It takes multiply tries to even got them hooked up. I notice the USB cord that comes with the new iPhone 11 pro doesn't fit in the USB port so I am using my old one..Very disappointed

I bought an adapter to try it in my maxima and it didn’t help at all. I’m chatting with Apple support on twitter and they sound like they no nothing about the problem even though there seem to be hundreds of people on here complaining about it.

Same exact issue. Have a Mini Cooper Clubman 2020 with the Harman Kardon unit. Just got a new iPhone 11 Pro. Everything worked fine with iPhone X and iOS 13.1.2. Seems very specific to the new iPhone's Wifi, and not an iOS-version related issue. I agree this is an issue between Harman Kardon and Apple. Mini cannot be blamed for this, because everything was working fine with iPhone X, the burden lies with Apple.

The iOS 13.2 update did not fix the problem for me either. I hope all are testing for more than a few minutes before reporting this as fixed. Want to present a consistent story to Apple until they fix this once and for all.

Dose anyone know if Apple know about this issue and are going to sort this out??? it’s not the car it’s the iPhone pro that is this issue . hope everyone is reporting this issue too Apple support :)

I reported the problem to Apple, and they told me 2 things...

1) Check the Mini cooper version for compatibility.

2) Check the OS version on Iphone

I have an Iphone X, and it doesn't any trouble with the car, same OS, same car, same Carplay.

So I recomend, that all of us, to call Apple support and report, because the support guy told me about this issue on iPhone could not be solved soon, but recently iOS change again, now the version is 13.2.3 and still have the issue.

CDC

hi All,

I spent some time researching this and have talked to few hardware engineers. As i have reported earlier, this is related to hardware changes Apple did for USB C. Basically the data transfer rate is significantly affected since apple modified the lightning pins for 11 pro. If you use wired carplay with regular USB / lightning cable, you will face this issue. If you use the USBC female to USB male adapter with the cable that came with 11 pro, you will not face this issue.

So the bottomline is that APPLE screwed us. It is for them to fix this issue. Apparently, even though it is hardware change issue, the data could be throttled by software. PLEASE KEEP REPORTING TO APPLE VIA FEEDBACK OR CALLING SUPPORT. THEY NEED TO FIX THIS!!