CarPlay not work on iPhone 11 Pro max

Not sure if Apply really monitors these posts but I found today that when I made sure the 11 Pro was fully charged it connected right away. For some reason the way on the Nissan they way it charges the phone and communicates with it has a problem. I Plugged my phone into a Volvo and a Cadillac. In both case the phone was not fully charge but it work.

Hey man, I think the problem solved. I just came back from a dealership. I tried to connect a 2018 Murano which is brand new in their showroom, but failed. Then, I plugged in a 2019 Murano, it worked, and I tested the CarPlay in 2019 Murano for few minutes. Now, when I plugged in my 2018 Altima, it works perfect.

So, u can try plugging ur iPhone in some 2019 or 2020 models, test few minutes and try ur own car.

I have tried 2 different converters and Apple cables and it still does not work. As others have mentioned if the 11 Pro is at 100% it works with anybodies cable. I would like to know if this worked with the Phone at 50%

I got an iPhone 11 yesterday and am now having the same problem trying to use CarPlay on my BMWi3. A real shame because it generally worked pretty well on my iPhone 6s. Apple needs to fix this. The iPhone is a premium product and we shouldn’t have to find workarounds or buy unnecessary adaptors.

When the battery is low, it tries to connect a few then is just say No USB device connected. I have tried may cable configurations, and no luck.

It always works if the phone is 97 to 100% charged.

Very rarely if the charge was low It worked if I connected un-connected and reconnected many times. I did a Chat with Nissan Monday 1/6/20 and they said the Iphone 11 did not show on their Comparability List. I am really frustrated.

Finally a solution albeit with a requirement to keep the phone charged. I too have suffered intermittent issues with CarPlay since getting an iPhone 11 Pro. Tried all sort of leads and USB C to USB A connector and still had problems. Noticed that the higher quality and original Apple leads were better (faults less frequent) but even they failed sometimes. The best I got was it working in the morning but not in the afternoon. How could this be? Then reading these posts realised it’s a combination of battery charge and cable. The better cables help and when the phone is fully charged (in the morning) they are presumably only carrying data from the phone to car. However, when the charge is low (in the afternoon) they are presumably carrying both data (to the car) and charge (from the car). Could it be that the iPhone 11s fast charging means that this combination of data and very high charge speed causes the failure? I think so. I’ve now tested the phone at various charge levels at various times of day and the common denominator is charge level. If fully charged it works, the lower the charge gets the more frequent the faults are. Also if charge is low and it doesn’t work I just leave it plugged in to car and when charge up to 95% it starts to work every time. Hopefully Apple can address through tweaks in future IOS updates and/or make some super high capacity cables available (although presumably the cabling in the car (my USB is in centre console) may also be limiting. For now I’m keeping the phone charged before usage and I have zero faults

I have a much older TT 2012 with RNS-E head unit and no CarPlay. Getting it to recognise my iPhone became impossible after iOS 13 was installed. Until today, I installed iOS 13.3.1 and the issue is finally fixed! :)

Awesome for your success, I did the update and with my 2018 Nissan Murano, the the communication issue is still there. From all the evaluations that I have done, the only consistent finding is that if the Phone is 100% charged, there are no issues. but 90% or less and it is hit or miss with a lot more misses. Thanks for the post about trying the newest update.

Just to confirm I have also updated to the latest 13.3.1 beta update and the issue remains for me too i.e. the same as BrownT57 ie only works if iPhone charged at over 90%.

i have used the beta program feedback to let Apple know. For now, still waiting for a permanent solution

In response to all the iPhone 11 Pro Max users with issues with CarPlay. I own a 18 murano and a 19 altima. The phone works fine in the Altima and not in the murano. It is a combination of the software in the phone and the type of radio. I have been to Apple multiple times. Replaced the cable and also replaced the phone. I’ve been to the dealer with no results. Sometimes it works and sometimes it doesn’t. It’s time for Apple to start reading these posts and doing something about it!

I have installed iOS 13.4 beta 1 and CarPlay is working again. Is anyone experiencing this as well. And I have a 2018 murano and I even switched to older cables and it worked everytime. I waited a couple of days before posting to make sure it wasn’t a fluke. But it has worked everytime

Same issue with my 2017 Chevy Tahoe. iPhone 11 has not connected once since I’ve purchased it in September. The battery life doesn’t seem to matter. The phone will charge but that is about all. No music navigation features.

Very helpful explanation. I charged the phone to 95%, changed the lead to original lead and reconnected. CarPlay was finally activated.

One other nuance for me:

Audi Q7 then said Siri should be enabled in settings. It was...but when I also allowed Siri to be activated with the "Press side button for Siri" then it all worked.

iOS 13.4 may have fixed it for me. Downloaded the beta version last night and although there doesn’t appear to be anything about this issue in the release notes, I have tried it at 3 different charge levels (90%, 80% & 70% and so far all is ok. At each of these charge levels before it failed every time. Will continue to try at various charge levels and post again if it fails.

My 2018 Chevy Cruze and 2017 Porsche Macan both have Apple CarPlay. Neither work with my iPhone 11 Pro. Read the thread and signed up for beta. 13.4.2 Beta (17E5233g) did not fix my problem with both cars. Neither recognize the phone. Porsche just thinks its a iPod. Chevy does not recognize the phone through usb, but iPhone lets me connect the car in the CarPlay menu but nothing happens. Car settings are correct. I am using two different genuine apple thunderbolt cables (non-usb c). Really wish this feature worked...