CarPlay not work on iPhone 11 Pro max

I switched from iPhone 10s max to iPhone 11 Pro Max and CarPlay doesn’t work in my 2018 Nissan Murano the 10s worked flawlessly before switching to the 11 pro max. This is unacceptable and needs to fixed immediately. And I tried all of the work arounds on the forums and Internet. And it’s not just me it’s anyone who purchased the iPhone 11 and try to use CarPlay...it doesn’t connect and will boot loop or it does connect and is sluggish/slow or my favorite is it will connect for a minute or 2 and your music becomes choppy and unlistenable. Please get this fixed I love using CarPlay and don’t want to return the phone.

Also my 11 seems to connect around 90-95% on 13.2.2 beta with the battery 100% ...when the battery is not 100% I get a 50/50 chance of connecting. It’s has to be something with the way the 11 charges. This is a joke that we’re Guinea pigs for Apple.

I have the same issue with my 2018 Nissan Murano. It worked with my old 6s, a 7 and a X but not my 11 Pro. I spent 3 hrs on on the phone with Apple Tech support trying a lot of different things. They had me load tech profiles download the data to Apple. We tried 3 different cables. I then went to the Genius bar at apple and spent another hour trying functions out. They did give me a new 11 Pro, we reset it to be new with IOS 13.0 and it still did not work. I then updated the phone is stages and it still didn't work. I tested Carplay with each software update to the newest 13.2.2. Still a problem. It is now worse. It used to be intermittent, I might have to unplug and replug the USB cable 5 or 6 times then it would work. Now after about 3 time it comes up with the error of No USB devise connected.

I also contacted Nissan and have a Case Number for them to look into it but that is not going well either.

Hey man, I think the problem solved. I just came back from a dealership. I tried to connect a 2018 Murano which is brand new in their showroom, but failed. Then, I plugged in a 2019 Murano, it worked, and I tested the CarPlay in 2019 Murano for few minutes. Now, when I plugged in my 2018 Altima, it works perfect.

So, u can try plugging ur iPhone in some 2019 or 2020 models, test few minutes and try ur own car.

When the battery is low, it tries to connect a few then is just say No USB device connected. I have tried may cable configurations, and no luck.

It always works if the phone is 97 to 100% charged.

Very rarely if the charge was low It worked if I connected un-connected and reconnected many times. I did a Chat with Nissan Monday 1/6/20 and they said the Iphone 11 did not show on their Comparability List. I am really frustrated.

Carplay on IOS 13.4 beta works great update now. Trust me

Check on Reddit, and you will find hundreds of users with the same issue (different vehicles and some 11, pro, max 11 iphones) and some pretty creative workarounds. I have the same issue and am hoping Apple will fix it asap!

I actually have that but it only works when the phone is powered to 100%...the phone needs more power to work properly....it’s the only phone with the fast charged they changed and they need to disable it by software if they are able to. My fear is they won’t get it fixed until the next phone

Hi all, I posted earlier about my issues with iPhone 11 Pro and Nissan Leaf CarPlay. I noticed that it’s almost like the regular USB Cable chokes on data transfer rate. I discussed this with an iOT engineer and he mentioned that USB C power option that 11 pro has changed the logic on lightning pins. This is fundamental problem. APPLE NEEDS TO FIND A **** SOLUTION!!

BTW, I also noticed with several trials that when you close all apps, it works for some time then starts skipping again.

please keep reporting to Apple using the feedback form.

I took the advice and purchased a USB C female to USB male adapter and a new USB C to lightening cable on Amazon for my 17 VW Alltrack. Car Play works awesome now. What’s even better, I work at VW dealer, so I can pass on the info!

Awesome for your success, I did the update and with my 2018 Nissan Murano, the the communication issue is still there. From all the evaluations that I have done, the only consistent finding is that if the Phone is 100% charged, there are no issues. but 90% or less and it is hit or miss with a lot more misses. Thanks for the post about trying the newest update.

Just to confirm I have also updated to the latest 13.3.1 beta update and the issue remains for me too i.e. the same as BrownT57 ie only works if iPhone charged at over 90%.

i have used the beta program feedback to let Apple know. For now, still waiting for a permanent solution

My 2018 Chevy Cruze and 2017 Porsche Macan both have Apple CarPlay. Neither work with my iPhone 11 Pro. Read the thread and signed up for beta. 13.4.2 Beta (17E5233g) did not fix my problem with both cars. Neither recognize the phone. Porsche just thinks its a iPod. Chevy does not recognize the phone through usb, but iPhone lets me connect the car in the CarPlay menu but nothing happens. Car settings are correct. I am using two different genuine apple thunderbolt cables (non-usb c). Really wish this feature worked...

Same for me as well in my 2018 Murano and 11 Pro. I have to keep my phone at 100% in order for it to work. Let me know if you hear of a fix.

Just confirming that is exactly what I found. Fully Charged no issue. Lower charge it has problem.

I just upgraded my iphone X to iphone 11 Pro. I am also having similar issue expressed here with carplay with USB cable plugged in. Carplay works for few min on my Nissan Leaf and then the skipping starts. The response from Carplay app on screen becomes very sluggish, almost like data transfer is choking. music, wifi calls, sound from youtube or anything starts skipping.

This is extremely frustrating. I tried resetting settings, upgrading to latest iOS (13.2.2) etc, but nothing seems to work.

I have to take lot of conference calls for work and thus have to use phone speaker now. Then i found out that the speaker quality is for sh*t on iphone 11 pro. I tried the same call on my wife's XR and the speaker was great..