iOS 14: No longer charging

My family doesn’t have any issues with the power adapters when connected to their phones and they’re new.

I am using the same adapters and phone is not charging.

I just contacted Apple Support and they said they will send a new adapter.

I asked if the made any modifications to the adapter’s specs to meet the IOS14.2 update, but the adapters are the same.

So, I’ll just wait when it comes and I can test it.

So, 2 days ago I upgraded to 14.2 from 14.1 after being browbeaten into updating by the update-bot. My phone was old (6s plus), but the battery had been replaced and was still at 96% efficiency. A little other history on this phone, was it was getting rather finicky with charging for a few months. The cable had to be plugged just so. The cable had to be a relatively good condition (Apple or 3rd party). I was waiting for the 12s to be released before I upgraded, but the failure to charge caught me off guard and I needed a solution ASAP.

I made an appointment with the Apple "Genius's" today. After their 10 minute diagnostic, they came back and said the phone needs to be replaced. I had assumed it was just the lightning port was worn and needed replacing. I read on this forum that someone had this done for 40 dollars and all was well.

When I asked why can't it be fixed, they said that, and I quote "It's not drawing enough power and we recommend replacing the phone".

Not drawing enough power, what does that even mean??? It was drawing enough power to satisfy 14.1.

Furthermore, they tell me that they cannot replace the lightning port even if that was the cause.

Does this make any sense to anyone?

Regardless, I have a couple old iPhones that my children have outgrown (newer than mine, but small footprint) that I can maybe steal/de-solder the lightning port and solder it in the 6s-plus. I'm not doing this because it's practical, I'm doing it because I'm mad.

End of rant.

My main question is ... does "the phone is not drawing enough power" make sense to anyone when all I did was update IOS?

Thanks for any insights, and hope this post might help someone else to understand the issue they're having.

As someone else pointed out, you will get a more immediate response by clicking 'Get Support' at the top of this page. I encourage everyone here to do so, and start a live chat.

It's significant that your "widespread reporting" is all in the forums on this site. This problem is unknown outside these forums. I haven't found a single reference to it in a tech publication or YouTube channel etc., and as you point out, the iOS updates since 14.0 make no mention of it.

I have the same problem with my iPhone 7 following a recent update from 14.1 to 14.2. Just noticed my phone is now offering me 14.3... but can I trust it to not screw up anything else in my life? Can Apple be trysted at all these days?

The failure-to-charge problem appeared on my iPhone 7 after upgrading to iOS 14.2 I believe. Upgraded today to14.3 and still have the problem. Non-Apple chargera still work but only with genuine Apple cables (outrageously expensive and too short). Same old Apple ... no customer empathy, just lusting for maximum money

Hi ,

Even I and my husband face same problem . His phone is Just a week old brand new iPhone 7 nee Cabel nee charger but after upgrading to IOS14 hi phone is not at all charging it’s been a day it shows apple logo that’s it .

mine iPhone 8 a year old but I just unboxed buy new cable from iPhone box still at times phone is not charging and too Slow and have to charge thrice a day I don’t use net much. Seems software issue.

I’m having this problem right now on my 7 Plus. This has happened to me about 13 times already. What I’ve noticed is that whenever my phone is processing too much like Twitter, discord, YouTube, and some games. It’ll not charge. What I’ve started to do is put my phone on airplane mode, delete all notifications, and close all applications, shut it down then turn it back on, and then I connect to power. It’ll then take a second but it’ll start charging. Definitely a software issue.

Same problem.

Iphone 6splus.

After upgrading to 14.3, the Iphone stopped charging the battery.

I tried all "hints" but failed miserably.

I also installed a new battery, without success.

The Iphone tells me it is charged to 100% but in reality it's empty because it doesn't load though.

So i'm not able to downgrade.

As soon as i disconnect the charging cable, the Iphone powers down.

My Iphone turned into a 250€ special waste.

What i disgrace. Apple should hire professional programmers.

So what's the deal now ?

My iPhone SE is fairly new (about 3 months) and 2 nights ago, I updated to iOS 14.3. Last night I noticed my charger wasn’t working. I tried plugging it in to different wall receptacles but nothing.

I then plugged it in to my MacBook and it worked fine.

So I googled and found this thread and realized it must be the same thing happening to me (iOS upgrade causing charging issues)

All I thought was...am I going to have to charge this way until Apple fixes it and will it ever be fixed. I can’t carry my laptop around with me.

I was going to call Apple Support this morning but first I tried using a different block (found an old one) with my cord and Voila!!... It worked.

So either my new block just malfunctioned or the iOS upgrade really was at fault but maybe only affects the charging block?

Not sure if this will help anyone but hope so :)

I don’t have a fix. But it’s a real issue and clearly the idiot who thought optimizing charging is to blame! Apple needs to fix in software even if that means removing all code created when they came up with Optimizing charging feature. It’s a dumb not needed feature!!! And it’s off on my new iPhone 12 and still the bug is preventing charge on new known good cables! Wireless charging works so I am forced to put phone down to get by. #AppleNeedsToFixThisASAP

I had this problem also, after a lot of playing around I went into the battery settings and turned off optimised battery charging and then turned it back on. Plugged the charger in and boom it’s charging. Give it a try hopefully it works for you too

I have the same issue, two days ago my phone updated and the battery started going down like crazy, at first i managed to charge it in airplane mode to try to restore from backup and hard reset and all those, but now it wont even turn on long enough to unlock it and try to play around with the settings. It charges 1% and then turns off again, over and over. This is horrible! I can't believe I'm losing a perfectly good phone to such a stupid issue, it really feels like Apple is screwing us over.

I finally managed to charge it enough to do this turning Optimal Charging off and on trick and it worked! the battery still dies pretty fast if i unplug it compared to before the update but at least i can use it when plugged in now. Thanks!!

I just spent an hour texting back-and-forth with an Apple rep who told me no one had reported this issue before. I have had it several times, I just bought new cables last week, they worked until yesterday‘s update. The rep spent 20 minutes researching the issue, came back and said The issue had never been reported. Obviously, he couldn’t find his way to these forums. It’s very frustrating.

I have the same issue with an iPhone SE after upgrading to iOS 14.