iOS 14: No longer charging

Thanks for the link.

"And it's not just iPhone issues. The iPad platform -- a platform that Apple promotes as a replacement for laptops -- is also plagued with similar issues (and more, such as charging problems)."

That's the only occurrence of "charge" or "charging" on that whole page.

And there's no mention at all on their iOS 14.0.1 update page. https://www.zdnet.com/article/ios-14-0-1-the-battery-and-connectivity-woes-continue/

I feel really bad for the guy who was told to buy a new phone at the apple store.

This is just really bad all the way around. The whole ecosystem already costs so much money and they take all the data and sell it.

fitz

I know.

Erroll, if you can get your device to 14.2 (and just consider 2 updates in 1 week...) you'll get your phone back.

I would disregard any interactions with the apple people at the store. They didnt know. I partly wonder if the mess relates to the new M1 chip. Including code to allow the os to run on both processors.

One approach I would suggest to see if you can get your device back up is a hard reset, which Ive had to do before.

https://www.wikihow.com/Hard-Reset-an-iPhone

Its a little tricky. Read thorough this. Its a certain specific sequence of steps. But you might try it while the phone is plugged in. I would also replace your lightning cable. There are a lot of variables. But its worth a try.

I mentioned earlier in the thread that the local Apple Store replaced my phone, but before I took it to the store, I managed to get enough charge—2-3%—to do a hard reset. The phone still wouldn't charge. I then managed to erase all settings and content and then start restoring from an iCloud backup, but the phone went back to the black, not-enough-charge-to-do-anything screen during the restore. Some people here haven't been able to power on their phones at all, so a hard reset isn't an option for them.

why would I buy a product that has obviously got issues that Apple don’t seem to have taken any responsibility for.

why not admit there’s an issue and offer a credit note towards a new phone. They cost less than $ 100 dollars to make so it would be a really decent thing to do.

I can’t support a company that is only interested in corporate profit.

so for me it’s a matter of principal and as I spend a lot on phones through my company ( around 50 per year ) then that business is now lost to Apple.

Have 2 iPhone 11 Pro both won’t charge since 14 using 3rd party cables that worked fine prior. 5 different cables, (3rd party Apple certified but different brands).

Hoping it’s a bug and not forcing a $40 cable down my throat, especially when milking upgrades and not going to USB-C sooner, but given the lack of response and ownership, sure sounds like a new “feature”.

if that’s the case, next upgrade will be a decision between security and getting screwed.

Apple is not doing anything to make third party cables "not work."

If they used to work in the past they may have been on the edge of correct specifications all along and have fallen out of spec.

Had Apple gone to USB-C, these boards would be filled with complaints about having to purchase new cables given the huge Lightning infrastructure from cables to car docks.

Hi everyone.

just wanted to let the community know that a couple of days ago I posted a solution that worked for me. It’s to do with battery replacement and other various steps which I’m not going to mention again and for the battery replacement I would strongly suggest that you either contact apple or an approved repair service (I don’t want this comment to be deleted as well)

This is what apple sent me when they decided deleting my comment. This obviously goes to show that they are monitoring the forum AND are 100% aware of the problems.

So in my opinion I might have disclosed a solution which probably solves the problem and Apple doesn’t like that.

I hope this doesn’t get deleted too cause once you’re on target that’s it.

Apple email:

Thanks for participating in Apple Support Communities.

We’ve removed your post iOS 14: No longer charging from the Apple Support Communities site because it contained some questionable advice.

We appreciate your involvement in our forums, and hope you’ll continue to be active here.

I am having the same issue expressed by others, phone not charging with new IOS update when plugged into any outlets in the home. Outlets are working because I have other devices connected as well.

However, when connected to my laptop, it will charge.

Any updates on this issue?

Sorted mine.

i upgraded my iPhoneX to IOS14 and noticed issues wireless charging.

i took it back to apple, they changed the phone. I immediately sold it and bought an iPhone 12 pro max.

this also didn’t charge. I tried multiple chargers. Nothing.

i tried my wife’s on my charger and that didn’t work.

they’d both charge wired in her charger.

so I wired mine and nothing 🙄

took my hind back, wiped phone and full install.........

long story short.

the phones won’t charge on a smaller plug.

i used a 10watt plug and everything works.

6 weeks no issues.

all was fine before iOS 14

I have this issue as well with iPhone 7 Plus - different cables, different USB charger, appears to charge then stops.

What finally worked for me?

Plugging the USB cable into my iMac (Big Sur) - I have to explanation as to why but I suspect some undocumented handshake the phone is expecting, something an off-the-shelf charger cannot provide.

I think I figured out the solution to this since the upgrade to IOS 14.2.

Settings/Battery/Battery Health. Toggle OFF “Optimized Battery Charging”.

Supposedly the phone learned your charging habits and prevents the battery from overcharging to save battery life. I’m hoping this is the issue for some of you.

Thanks for the follow up.

I tested your recommendation, toggling off the optimized battery but the the issue remains.

The new update caused the “power adapter” to no longer working.

I tested with 3 new adapters and 2 different new cables and phone still does not charge.

The phone chargers with cable connected to my laptop via USB, but when connecting cable and adapter to outlet it no longer charges.

Thats definitely an update issue and I hope they can resolve this.

So sorry. I haven’t had any issues except for what I mentioned. I have no problems with my iPad at all, but the iPhone 7 seems to stop charging when it gets to 82%, and gives me a message that charging will be complete at 10:00 p.m. (this was 8:00 p.m.).