Apple music stops playing music after 15 seconds.

I didn’t have playlists I was using ….

alternatively I deleted the music app and reinstalled from the AppStore now my offline music is playing.. I can even add new songs no problem..!!

The problem is using HLS audio format by Apple. Apple, please fix the problem with this format ASAP! All songs downloaded in different format plays fine.

If you frequently have no reception, turn off Lossless and Atmos, and wait for the next software update.

You’ll be fine.

It happens online too - I have no songs downloaded and have the same problem, with iOS 14.7.1. I’m seeing it’s not yet fixed in the iOS 15 betas (in Reddit) either.

Hey damelya21,

It sounds like you're having issues with music stopping at 15 seconds. We can understand wanting to get that resolved. We want to help.

Does this happen on both Wi-FI and cellular data?

Does the issue occur with both downloaded and streaming content?

Does it happen both with and without headphones?

Which model of device and iOS version is this happening with?

Thanks!

Yeahh…Music downloaded with lossless plays for just 15seconds and stops all of a sudden.

With WIFI or Cellular Data it doesn’t stop.

Obviously it happens with only downloaded songs because you will have to enable WIFI or Cellular Data to be able to stream

Yes it happens with or without headphones

I am currently using IPhone 8plus with IOS 14.6

A general issue is that the Apple Music streaming library (including lossless songs, downloaded or not) on your iOS device is separate from the library incorporating songs that you own, i.e., purchased songs (using iTunes) and matched music (e.g., ripped from a CD. Your Music App presents all this in a seamless manner.

Bottom line: BEFORE adding (and downloading) a lossless song you MUST delete the corresponding item from your library of owned music. Otherwise the conflict between the two database may manifest itself as, e.g., crashes or freezing.

iOS 14.7 update hasn't worked for me.

Streaming Lossless files... some still stop at 15s; other albums skip tracks (again, when streaming). Will report to Apple.

Will have to turn Lossless off again!

It's not fixed with 14.7.

Today I removed the complete Music library from the iPhone.

Deleted the Music.app.

Reloaded the Music.app

Downloaded some songs.

Walked outside for an hour, no Wifi, no Mobile data.

After around an hour. Song stopped and can't be played.

Not anymore after 15 seconds like before.

Now after 2 seconds ...

And this even on a matched song, not an Apple Music song.

So I can't even play the songs I bought.

Happened to me for a while, I turned Lossless music on and it started to work like normal, not sure if this will work for everyone or not but

Am having same issue with my Apple music. I be playing a song and all of a sudden it stops producing sound but it shows that the music was not paused. I have to close my Apple music every time it happens. I want a permanent solution please

Yes it happens on both WIFI and cellular data

Yes it occurs on streaming content

Yes it happens both with and without AirPods

And am currently using iPhone 12 with IOS 14.6

Same issue! Too frustrating!

Done everything Apple Support told me to do, but still not fix the downloaded music stopping!

I gave Apple Music a try. But as much as I would like to stay, it's pushing me to go back to SPOTIFY!!!

Never had any issues with SPOTIFY!!!

Yes, that might be. Meanwhile I've to restart my iPhone too many times to get it work. Sometimes the playlist asks me if I would like to keep a song or to delete it when I try to play it. The only solution to get rid off this bug is to restart the iPhone and remove the iCloud sync and switch it on again. This bug is reported by many users for a while but I don't notice any progress by providing a bugfix. Would be nice to improve that issue soon.

I love Apple music but it's annoying that nothing seems to be done to get rid off these bugs.

Had an issue with the standard notification sync of Mac and iPhone calendar. Since Jan I was communicating with Apple support weekly. In the end Cuppertino engineers told me the feature is not included anymore. When I sync the calendar per USB cable it still works reliable! So, I think it's a bug with the iCloud but until today I'm alone with this bug. It works fine for my friends, they told me that this feature is still working and not removed. I'm not very happy how Apple "solved" this problem with me.

Hope, they improve Apple Music bugs soon.

Same here. 11 pro max, iPad Pro, Apple TV 4K. It does it on ALL devices. Wifi, cellular, downloaded, streaming. I have turned on and off, restarted, reset. Every. Single. Troubleshooting. Nothing changes, please fix this ASAP Apple.

WOW, I thought this problem is only happening to me.

So I set the cellular data to off because I don't want to stream music without wifi.

I downloaded the songs and playlists that I like, but whenever I play it when I'm not connected to the wifi the music stop playing every 15 seconds.

Luckily, I'm still using the trial version, I actually planning to switch from Spotify to the Apple One Family plan. But with this issue more likely is a deal-breaker unless it fixed.

And I saw some people that are lucky to get it fixed by restarting, re-downloading, etc. but there's still a good portion of people that still experiencing this issue, and the existence of the issue itself is actually a bug that should be fixed.

I have tried:

• Re-downloading the music
• Re-login Apple ID
• Restart
• Probably every possible fix on the internet that doesn't require formatting my phone.

I hope Apple will push an update to fix this problem soon. 🤞🏻