Apple music stops playing music after 15 seconds.

I have 2 iphone’s that I use on a daily basis. iphoneXs and iphone 12pro both are currently running on ios14.6 and for my music settings I have lossless turned on & dolby atmos turned on too.

Yes it only happens on downloaded music.

It only happens when phone has no cellular or wifi connection.

Playing the same downloaded playlist while having an internet connection plays smooth too.

The only problem is playing downloaded music/Playlist offline.

I use music app 3-4 hrs a day and this has been happening for over a month now and I would like a permanent solution soon. Tbh I always liked Apple Music better over any other streaming services. But, this issue right here makes me think otherwise.

I tried deleting all my downloaded music and redownloading it doesn’t work.

I tried signing out on Apple Music and deleting the app and reinstalling/resinging doesn’t work.

Please put out a solution ASAP.

I concur with YumboHD

"14.7 will address issue, due next week.

Disable Lossless, Atmos if offline in the meantime."

Disabling Lossless seems to have fixed it for the time being.

Also, have reported this to Apple as a bug.

Dear Apple,

seeing as thousands of customers have already reported the issue with a pretty well description, why don’t YOU attempt reproduction on your side and not place this work on the customers.

If you do not have a device on which this replicates, simply request returns from the community. I am sure anyone would be happy to trade off and let you work directly on the malfunctioning model.

But this is likely a SW issue that can be easily reproduced, so why not go ahead through your outlined questions yourselves and give yourselves the answers you need to solve it.

my 2 cents

Daniel

Hey guys!

This Apple Music Spatial Audio with Dolby Atmos & Lossless Audio bug is a confirmed iOS 14.6 issue.

I can't mention the "new" iOS update as Community Moderators at Apple will automatically delete my reply. Based on a video I've watched, "that" update addresses lots of bugs especially with Apple Music bug, battery drain and many more. Let's hope for it to be released sooner.

For the meantime, the best workaround that we can do is to disable Lossless Audio in Audio Quality, disable Download in Dolby Atmos, and redownload all songs. It worked on my iPhone 8.

I’m having the exact problem with any music not downloaded and it’s started with even songs i have. It’s getting to the point where i can’t listen to anything on here because as soon as it hits 15 seconds the sound stops. Sometimes it’s just that, sometimes a white fail notification shows up and sometimes the whole app decides the shut down

you might have to DELETE and RE DOWNLOAD all your music or at least the songs you want to listen to offline

that’s what worked for me!

i also turned off downloading in dolby atmos because i think that also has something to do with it

In my case, I had to delete and re-download all my Lossless music to my Mac, even after updating macOS. I think there was a problem with the songs themselves, because I did this Monday last week, and tons of songs errored out during download. They progressively became available over the course of 2 days. Now everything plays correctly once again.

It might be too early to celebrate but I was having the same problem on my iPhone 7+ running iOS 14.6 and I have just updated to iOS 14.7.

Still running offline tests on the downloaded songs that were cutting off for me and so far it seems to be working well

iOS 14.7 update hasn't worked for me.

Streaming Lossless files... some still stop at 15s; other albums skip tracks (again, when streaming). Will report to Apple.

Will have to turn Lossless off again!

I have the same problem - extremely frustrating and obnoxious, by the way - and just like most if not all people with this problem, it seems to have settled in Apple Music shortly after the 14.6 update. I'm very disappointed, but I can still listen to songs I downloaded before 14.6, which is strange. The first time I noticed this bug, I had just enabled downloading songs in large ALAC files (uncompressed quality), so at first I thought that was the cause. So I disabled it - to no avail. Then my next attempt to solve the problem was to reset the audio quality of the download to AAC 256 kbit/second (standard default quality), and then re-download my music. Again, this was unsuccessful, as my music still stopped at 15 seconds. However, I had noticed another strange thing: I was saving my personal songs on my iMac, which had the same iCloud account as on my phone, which allowed me to then download and listen to my own songs in my library on my iPhone (7).After noticing the bug that stopped playing songs at 15 seconds without Wi-fi, I realized that I could listen to my personal songs at all times, while the titles were grayed out, meaning they weren't even downloaded (provided I had recently added them to my iCloud library on the iMac, otherwise they weren't all working)... while the other downloaded songs just weren't working. The situation remained the same, allowing me to listen to my own songs and songs downloaded before 14.6 without Wi-fi, but not those downloaded after the problematic update.

I imagine - and I'm not the only one with this speculation/theory - that Apple has received many complaints and grievances about this nasty bug, but that they have no solution to give, since this bug simply doesn't fix itself. All I hope is that the next update fixes this problem for good, and if so, that it arrives soon ;).

I’m not gonna lie I had the same problems and I just messed around in my music settings until it worked again try turning off the cellular data thing it worked for me but obviously there is a bigger problem than just that

Yeah am also facing the same issues here.I thought it was my phone or only me but without knowing is a global thing.Kindly,work on it for me because it’s really hurtful and slows down my mood for the music.Thanks

It's not fixed with 14.7.

Today I removed the complete Music library from the iPhone.

Deleted the Music.app.

Reloaded the Music.app

Downloaded some songs.

Walked outside for an hour, no Wifi, no Mobile data.

After around an hour. Song stopped and can't be played.

Not anymore after 15 seconds like before.

Now after 2 seconds ...

And this even on a matched song, not an Apple Music song.

So I can't even play the songs I bought.

I have done everything suggested. restart, turn off lossless, turn off atmos, download every song in my playlist, try it on wifi, try it on cellular, etc... Nothing works. Music constantly stops playing randomly in almost every song. Tired of messing with it for several months. Connected to the car, headphones, apple tv, homepod, etc... it always stops playing. I have restarted everything over and over. I have cancelled my music subscription and am trying alternate applications. I am very disappointed in this service after years of membership.

Yesterday I tried it again with Apple Music lossless songs and also on 14.7 they stopped after 15 seconds like before.

So Apple didn't change a Bit.

Guess it's an DRM problem, Apple or the Music Industrie don't like that we listen offline to lossless songs ...

It works if mobile data for Music is on.