IPhone 15 Pro Max keyboard not registering clicks and some keys are not sensitive

This has been happening to me too. So difficult to thumb type!! For me it is especially the L and backspace buttons. Has anyone had apple respond at all?

I am having the same issue. Seems like the right side of phone. The p and L are really bad

15 pro here. My keyboard is a disaster. Is as laggy as it gets.

I'm also seeing the same issue, it's very irritating. I might return this phone and just get a iphone 15 plus instead of 15 pro max.

It’s middle march, and I have just bought the 15PM and experiencing the same problems the guys here related. I am shocked that messages from September have not been responded yet.

🥲

same issue for me. I even had to go to the apple repair shop. They confirmed that the hardware was fine. Then they had to restore my phone. It was all fine, til I got an audio call from WhatsApp. I could not type. It looks like it is specifically for some apps. Cos even when I am listening to voice notes on WhatsApp, I get the same issue.

The first time I encountered this keyboard registering edge click issue, the Apple support representative was incredibly patient. We conducted numerous in-depth checks, and she suggested that I visit an Apple store for further assistance. I agreed and ended the support chat after an hour.

Upon visiting the Apple store, the staff quickly examined the issue within five minutes and recommended that I wait for the next software release to see if it would resolve the problem. Unfortunately, after four months, there has been no improvement with the edge keyboard.

Feeling determined, I decided to contact Apple support once again tonight.

During my conversation with David, the support representative, his demeanor seemed to fluctuate between being polite and somewhat impolite. He performed a superficial check and proposed that I visit an Apple store for further troubleshooting. This frustrated me, and I firmly declined his suggestion.

I expressed my dissatisfaction by stating that I had purchased a defective device and requested a replacement. To my relief, David agreed and scheduled an appointment for me to exchange my device.

However, when David asked about my location, I mentioned that I lived in Geneva. Surprisingly, he provided me with the address of an Apple store located in the French countryside, which was impractical for me to travel to. When I explained the difficulty of reaching that location, he asked if Geneva was the town in Switzerland.

Today, I experienced two shocks—one regarding the quality of the iPhone and the other regarding the quality of the Apple support agent. I had never doubted Apple until this incident, and I am disappointed by the whole experience.

Thank you, Apple, for making me question my trust in your products and services.

same issue with my new IP14. Severá ios versions. Seems not that bad like some of the other comments here , fxample the keyboard is fine. But regularily I miss touches through all kind of apps even the system ones. Definately not OK and definately worse than even a 10x cheaper android phone i had before

(corrected parapgrah first - Below it I will retype the exact same message but not correct the mistakes so you can see what this horrible phone is doing.)

This is EXACTLY my issue. I will leave the following paragraph alone and leave in all the errors. Even though I have methodically and carefully typed each word in this paragraph there are numerous errors and jumbled words. The keyboard jumps around, adds random letters, spaces, and randomly autocorrects to the incorrect word. Everytime I write messages I must go back through them again and again to make corrections. It is literally impossible to use and I will be RETURNING THIS BROKEN PHONE.

(Same as above but unedited)

This is EXAVTKY my issue I will leave the follow allow ng paragraph all me and leaves in qoontue errorw. Even though I have Methodist Cally and carefully typed each words n this paragraphs there are numerous erros and jumbled words. The keyboard jumps around, adds rand m letters, spaces, and randomly autocorrect a to the incorrect word. Everytime the.writw a message iust go back there me and thae again to make corrections. It is literally impossible to use and I will he RETURNING THIS BROKEN PHONE NE.

chiming in

iPhone 15 Pro Max.

I go into the Notes app and just repeatedly type the "S" key. On certain strike angles of the thumb, the S key will not register. Same for "A", "L", shift, and quite often the backspace key exhibit the same problem. I think it's when you angle the thumb key to the point where the touch spot is closer to the thumb's nail. Perhaps the capacitive touch screen ignores small touches and requires a fuller press by the thumb to register.

And I suspect it's primarily happening on the Pro Max only because the iPhone 15 Pro Max screen's width requires the thumb to be angled in that way. Meanwhile small phones allow for the thumb to be flatter rather than pointing inward because the screen isn't stretching towards the inner palm of the hand.

To fix this, I think Apple needs a specific calibration for 15 Pro Max users to allow smaller touch points to be registered instead of ignored.

Also note: I'm currently visiting Tokyo where the air is quite dry which makes the skin on my finger tips extremely dry - the problem is much more apparent.

Yup. Backspace is the key I notice the most. Very frustrating.

I also have this issue on the iPhone 15 Pro non max. For me it’s the q/a/shift and 123 keys that are not working properly.. I tried disabling predictive, restarted the phone, restored the phone, installed the phone without backup. The issue persists.

Hi there JustAnotherAppleUser_,

Thanks for stopping by the Apple Support Communities. If you're having an issue with the display response on your iPhone, we suggest the steps below, which are taken from the Apple Support article If your screen isn't working - Apple Support. They're targeted for screen issues:

If your screen is too sensitive or responds intermittently to touch

1. Restart your iPhone or iPad.

2. Make sure that your screen is clean and free of any debris or water.

3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.

4. Remove any cases or screen protectors.

Should you still need help after that, we suggest reaching out to Apple Support directly. They'll have access to additional tools and resources to further assist: Get Support

Have a great rest of your weekend.

Yes. I can’t even hit “Helpful” on your comment..