IPhone 15 Pro Max keyboard not registering clicks and some keys are not sensitive

I found that I was able to fix it with a hard restart (one click volume up one click volume down and then hold side button) plus turning on the reduce motion setting! I’m shocked that this fixed it. It was an issue only when I have a screen protector on and now no issues in any scenario. Whoohooo

Guys I think I might have found a solution... I noticed that my phone kept autocorrecting some letters to Vietnamese? (I live in Australia and bought my phone from here). So l went to settings -> general - language and regions and saw that Arabic and Vietnamese were my phones preferred languages as well as English. So l deleted the Arabic and Vietnamese and now my keyboard seems to be working fine!! The lag seems to completely have gone. Give this a go l'd be curious to see if that happens for you guys

I found a way to solve this issue. Let me describe my experience.

I was having the same issues as all the people here. I've been using iPhone since the first generation. This is the first time I notice that the keyboard is so frustrating to use once I upgraded from iPhone 12 Pro Max to iPhone 15 Pro Max. I'm having issues of typing on backspace, and letters around bottom right corner.

I went to the Apple Store and people there won't be able to fix the problem. They even argued that my finger didn't touch the key. After I tried several times, and they tried on their own on my iPhone, they start to understand the issue. But they having trouble of solving it.

I did several thing on my own after reading the actions people did here.

my system is iOS 17.3.1 which is the newest while I'm writing this reply. I did following steps to solve the issue

1) reset keyboard dictation. Settings - General - Transfer or Rest iPhone - Reset - Reset Keyboard Dictionary (not working)

2) like one of the post: Turn off Enable Dictation, turn off Auto-Correction (not working)

3) follow the step 1, but Rest All Networking (won't solve the issue)

4) turn on Hapic feedback. Settings - Sound & Hapics - Keyboard Feedback - Hapic. (works)

I don't know whether we have to try all the steps. At least, I tried hapic feedback, it works. Another reply here said turning it off would do the tricks. So I think some of the issues may relevant to the Hapic and sound feedback when we are typing. Turning it on or off would definitely trigger something then fix the issue. I guess the department working on the software of this part make some mistakes or typically we said there are some bugs here.

So try your combination. I think reseting networking sometimes fix some issues we don't think relevant intuitively. Probably the combination of Keyboard feedback Reset Networking.

Leave your note here. Let's raise this up to let apple do fix the bug here. This is definitely a very very very critical mistake they ever made. Like some replies said we would return the iPhone just because of this "tiny" issue.

It's very frustrated to people like me.

Got my iPhone 15 pro max 17 days ago. Put new case and glass cover on immediately and keyboard worked fine. About 10 days later, I noticed bottom left corner of keyboard was not responsive. Had to press really hard, multiple times to get them to register. Googled and found this forum where someone suggested the glass cover could be too thick or peeling up and causing the lack of responsiveness. I noticed my cover looked bubbly in that lower left corner. I just took off the glass cover and my keyboard is working perfectly. I’m lucky. Think my issue was the cover. Hope this helps as a first line of diagnosis.

1. Go to General
2. Go to Keyboard
3. Turn off Slide to Type

This worked instantly!! I never used slide to type anyways so I’m not missing anything. The delays are gone

I tried using mine 15PM without Apple Silicon case over the last weekend and this absolutely CHANGED NOTHING: lower right part of the keyboard is particularly less responsive, but the touch screen is occasionally somehow less sensitive also near the center.

I have latest iOS installed, currently 17.2.1. I don’t use any screen protector and I have an original Apple Silicon case.

I would strongly advise AGAINST the resetting settings, setting iPhone anew (whether by setting it up as a new device or restoring from the old one), because this will change absolutely nothing. Hard resetting won’t help either, these are all voodoo “solutions”.

I have also extensively tested touch screen using the free Touch Screen Check app, which confirms that sensitivity near the lower right corner of the screen is occasionally/randomly reduced.

So at this point I believe that Apple should made clear whether this widely reported issue is a:

• iOS problem
• hardware problem
• combination of both

I’m sick of doing this research on my own without getting any feedback from Apple. I have paid 1821,95 € for the phone and this behaviour is absolutely unacceptable.

I recently contacted Apple support about this issue (iPhone 15 Pro Max 256GB). Remote diagnostics didn't find any problems so I was advised to take my phone to a store. After driving 30 miles to get to my appointment the first reaction from the technician after a cursory swipe of the keyboard using Notes was that there wasn't an issue. I insisted that he run more tests and he then struggled to complete the screen swipe test, having to go back several times to fill in all of the blocks. He eventually agreed that there was an issue and the screen was replaced. This has not addressed the problem. I believe that the issue is related to the amount of skin touching the keys in the right hand bottom of the screen. I type with my finger tips and it is easy to recreate the issue using this method. If I use a flat finger on these keys the issue does not occur. Not sure if it is a calibration issue or software issue but it is unacceptable for a £1500 phone to behave in this way. I have used iPhones since the first one was released and have never had an issue like this before. So frustrating, and typical of Apple not to acknowledge the problem.

chiming in

iPhone 15 Pro Max.

I go into the Notes app and just repeatedly type the "S" key. On certain strike angles of the thumb, the S key will not register. Same for "A", "L", shift, and quite often the backspace key exhibit the same problem. I think it's when you angle the thumb key to the point where the touch spot is closer to the thumb's nail. Perhaps the capacitive touch screen ignores small touches and requires a fuller press by the thumb to register.

And I suspect it's primarily happening on the Pro Max only because the iPhone 15 Pro Max screen's width requires the thumb to be angled in that way. Meanwhile small phones allow for the thumb to be flatter rather than pointing inward because the screen isn't stretching towards the inner palm of the hand.

To fix this, I think Apple needs a specific calibration for 15 Pro Max users to allow smaller touch points to be registered instead of ignored.

Also note: I'm currently visiting Tokyo where the air is quite dry which makes the skin on my finger tips extremely dry - the problem is much more apparent.

Okay, so I have disabled the predictive keyboard and seems to resolve this issue.

The latest iOS 17.0.3 update seems to fix this issue. It worked for mine so far…

Btw, disabling predictive text fixes the issue so give that a try.

same issue for me. I even had to go to the apple repair shop. They confirmed that the hardware was fine. Then they had to restore my phone. It was all fine, til I got an audio call from WhatsApp. I could not type. It looks like it is specifically for some apps. Cos even when I am listening to voice notes on WhatsApp, I get the same issue.

i noticed the keyboard issue especialy with key m and delete is much worse when i am on audio call on whtsapp or instagram , i put the call on backgroung and i type something on sms/safari/whatsapp . it will not register all clicks and sometimes not responding

iphone 15 pro max 512 - latest update

i tried : reseting the phone , turning off all keyboard ( autocorect, predictive , spelling etc) and only using one keyboard i even removed emojis

please try this : typing when on audio call on whatsapp or instagram on background . it makes the problem much worse for me

iPhone 15 here, same problem. And I can ensure you, it is a hardware problem. It has literally something to do with the responsiveness of touchscreens towards the end of the display. This is a pretty widespread issue, also known among Android phones. If you're lucky, you get a decent responsiveness there, all though, it always is less responsive there if you would messaure it in a lab. But if you are unlucky, it's really bad.

Don't wait for an update, because there won't be a software fix for it. It is not possible to change that by the code, it is a hardwired problem.

Hi there JustAnotherAppleUser_,

Thanks for stopping by the Apple Support Communities. If you're having an issue with the display response on your iPhone, we suggest the steps below, which are taken from the Apple Support article If your screen isn't working - Apple Support. They're targeted for screen issues:

If your screen is too sensitive or responds intermittently to touch

1. Restart your iPhone or iPad.

2. Make sure that your screen is clean and free of any debris or water.

3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.

4. Remove any cases or screen protectors.

Should you still need help after that, we suggest reaching out to Apple Support directly. They'll have access to additional tools and resources to further assist: Get Support

Have a great rest of your weekend.