Home app showing "Loading Accessories and Scenes" in perpetuity.

I got to tier 2 support and they were able to fix this issue for me. You could very well have a different problem, but for me, the Home app database was corrupted on my device. The solution was to clear the home app data which requires access to the settings screen of the Home app, which I obviously couldn't get to. Here's what I had to do. On a separate device I signed into iiCloud and started up the Home app, thankfully, it launched correctly here (maybe the corrupted data hadn't synced all the way or something). From the Home app's home screen (the one with the red leaves) I accessed the settings via the arrow on the top left corner; this opens up the settings, at the bottom i tapped a button that said "Remove Home". This is the new way of clearing your home app data (on iOS 9 I believe there was a way to do this for home kit in the system settings). Now that the database was cleared I waited a few mins to allow the change to propagate and sync to iCloud. NOW, on the borked device, disabled and reenabled HomeKit from the iCloud settings in the setting app (Settings->your_name->iCloud->Home); this should manually trigger a resync of your now cleared home app data and viola, you should be able to launch the app.

I solved this issue for me by doing something I did not see listed anywhere. I also tried all of the above steps in op.

I reset and deleted all settings from my iPhone. Then when prompted I set up my phone as a new Phone, not a restore from iCloud. Then I logged into a fresh iCloud account and my home worked again. Lastly I logged back into my actual iCloud and pulled in all of my data to my “new phone”. Still works. Just had to download apps and set up Apple Pay and all of that business again.

This was truly one of the most frustrating problems I’ve ever had with apple software. Hope this helps y’all.

I just had the same problem and did a chat with Apple Support. We were trying a few things at the same time but I think what fixed it is updating and/or restarting Apple TV. The Home App seemed to load up right when the Apple TV booted back up after completing an update. Apple TV is an integral part of many HomeKit setups, but we often forget about that because it all happens in the background.

I had the same issue. Supposedly it was fixed in the latest IOS update. After the update I had to open the homekit app and let it sit there for about 45 minutes. On one phone I let it sit there and on another I let homekit run in the background. After about 45 minutes the one just sitting there finally gave me the option of resetting homekit, and then it started working. The one with homekit running in the background never gave me the option; so on that phone I closed all apps, opened homekit, just let it sit there, and then after about 45 minutes it gave me the option of resetting it. So just a game in patience.

I've contacted Apple for this. You can reset your corrupted HomeKit data by waiting for 30 minutes on the "loading accessories and scenes" screen. A message in red text will appear below to reconfigure your settings.

Other solutions: Create another Apple ID or logout in iCloud.

Hi Everybody,

I have found a solution for my iphone and ipad. I hope this will help for others as well.

I have just encountered this issue today, when i wanted to use Home app for the first time.

After i have looked all similar threads about this issue, actually i didn't want to reset my phone and load a fresh ios etc.

After i saw that, everything is related with itunes, and my itunes has always warns me about that it is full with photos and videos. Since, i have the backup of my photos, i decided to erase everything in icloud to see what happens. And suddenly after erasing everything, i finally see the "reset homekit link" and it is working for me. I believe, you need at least some space in icloud, but if you have chance make some space and try again to see if it is working for you.

Good luck!

After trying everything possible I turned the firewall off on my router, while home app was still trying to load. As soon as I done this I got a red message at bottom of screen asking if I would like to reset configuration.

Finally able to use my HomePod 😬

A simple steps can sort out this issue.

# Go to settings

# Tap on your name (Where you can find Apple ID, iCloud etc.)

#Again Tap on iCloud

# Scroll down and Tap on "Key Chain" option

# On - iCloud Key Chain.

That's it

Did you ever get a resolution on this? I've been having he same issue the past week or so. Unfortunately I usually go into panic mode (instead of trying things one by one) so I'm not exactly sure what fixed the problem.

First, my setup. I have 6 active devices on iCloud: My iPhone 6, my old iPhone 4S, an ATV3, an ATV4, an iPad pro, and an old (30-pin connector) iPad. Only the ATV4 is configured as a home hub.

The first time I had the issue, I got this screen on my iPhone and iPad Pro. I signed in and out on my phone, didn't work. Then in and out on my phone AND the iPad Pro. Didn't work. Then phone/iPad/ATV4. Still didn't work. Then phone/iPad/ATV4/ATV3 (even though it wasn't a home hub). I think this is the point where it started working again.

Second time, I got the message on my iPhone only. I didn't dare open the home app on another device lest it cause more issues. Signed in and out on my iPhone. Didn't work. Signed out on the ATV4 and left it out. In and out on my phone again. Didn't work. Signed out on the ATV3, then in and out on my phone. Started working! Signed back in on the ATV4 and after a few minutes it was back up as the Home hub.

So the last action I took in both cases was signing out of iCloud on my ATV3. ATV3 technically isn't even supposed to support Homekit, though I've seen screenshots of it being used as a Home hub, and I myself have seen the Home app list the ATV3 as an "offline" home hub (though it didn't show that way the last time I had it signed in). Could it be that somehow, this device that isn't supposed to be part of Homekit but seems to somehow get interconnected with it corrupting the config and causing the Home app not to work? Or is it just that the repeated logging in and out eventually works, and it has nothing to do with which devices are logged in? I have no idea. All I know is that this is incredible frustrating and someone I hope we find an actual root cause and solution soon.

For now, I'll stay signed out on the ATV3 (I'm mostly using it to stream music to my Playbar anyway) and see if I encounter the issue again. If I do, I'll come back and update these comments. Going to post this around a bit as I've seen quite a few threads on this and no real solutions...

Did you ever end up contacting support? What was the magical solution!? I've tried all of these steps as well.

I've tried Arthur's work around, and I've tried re-setting my phone. Still not getting past the white loading screen. Better contact Apple 😟