I can't browse Apple Music on iTunes (desktop)

That's ok if you can upgrade...

Hi, I'm having the same issue. I can't browse Apple Music on my desktop but seems okay on iPhone. This just started in the last week or so. I have upgraded to the latest version of High Sierra 10.13.6. Any suggestions?

Same issue --> iMac 27" late 2009 OS X 10.11.6 --> iTunes 12.8.2.3

In this case it is useless to bombard them with requests, they will continue to say that the problem is in our mac. After a few days they will fix everything, quietly.

I love apple but when they do so I would throttle them with my hands. :(

My iMacs Late 2009 ; OS10.11.6 and iTunes is 12.8.2.3 and my apple music subscription is up to date.

Since today , May 7th, I get a blank page when I click the 'For You', 'Browse' or 'Radio' buttons from the browse tab in iTunes.

I'm able to access my own Library and the iTunes store with no issue.

Till May 5th no problem ...

On other iMac (2016) with MacOSX Mojave no problem ...

Please help

My computer has been doing the same thing for the last couple of days! I get a blank screen every time I try to click on Browse or For You. I have restarted my computer, force quit itunes, and made sure I am up to date on software. Any solutions??

By the way, I understand the logic behind making OS upgrades unavailable for older machines, but for a service like Apple Music where people's entire music libraries rely on availability, it can't be tied to an OS version unless Apple wants to lose all that business to a platform-agnostic streaming service and **** off a lot of people.

Well...

The problem with Apple Music remains, but now it's changed.

I can now browse Apple Music and the For You tab and play songs, but trying to add an album or a song to my library pops up a blank dialog box with an animated busy icon that never goes away. Then in the Activity popup, I see "Adding item to library - Canceled".

Argh.

I have a Mac Pro that just missed the cut-off date for upgrading past El Capitan. If Apple Music is going to be OS-dependent I may have to switch to Spotify or something else.

I really wish I could browse the music service I pay $14.99 a month for. Come on Apple, this is garbage, fix this. NO, I’m not upgrading, because you abandonwared Logic 9 that I paid a lot of money for. Fix it!!!

Same here... I've been dealing with it for close to an month now... does this have to do with new Apple Music that will not have the store anymore ?? Please advice... Paying for the subscription, and use apple music while working... not happy at all about this...

Hello, I was wondering if there are any updates to fix the issue the other apple users have reported? I have the same exact issue on my imac 27 inch, mid 2015 system. This issue came out of no where; in which I was surprised as it does get used much.

Issue: No access to itunes radio, can't browse, can't access for you, screen is blank unless you click on "store"

Having the same issue! Have uninstalled and reinstalled ITunes but unfortunately this did not resolve the problem! My iPhone 6 won't start up unless I plug in to ITunes to update, but it gets stuck on the Apple. Very frustrating as this phone is used for work!!

Had the exact same issue back in May this year on my Macbook Pro (OS X El Capitan, 10.11.6) and now has cropped up again.

I contacted Apple Support a number of times about this and always seemed to get the same response to just update to macos Mojave which I can't do due to compatibly issues with a number of applications that I use for work.

Pretty disappointed as a paying subscriber. I am already considering switching over to Spotify.

how can so many have this issue with no support from Apple? Me too and just like the others it showed up out of nowhere!! only on my mac mini not my macbook pro or iMac or iPhone or iPad. running el cap and latest iTunes

This problem fixed at around 2-3 months ago, it works fine for a few weeks, but I can't browse Apple Music (For you / Browse / Radio) again since Yesterday!! No issue on my Android Apple Music using the same account...