iOS 14: No longer charging

When I said try turning it off I wasn’t responding to you. And the rest of what you write is nonsense. There is no “optimization” as you call it that the phone does, other than battery optimization if it is turned on.

Same issue so add me to the list. However this was for my iPad. I have 1.5yr old pro, pretty **** new.

First Genius Bar appointment - they ran a diagnostic and said the hardware was fine. We wiped the iPad on the spot and it started taking a charge. I got it home and back to not charging.

Second appointment - went through the same process and this time was told everything checks out but it’s got to “definitely be hardware.” Oh and it’ll be $650 to fix this auteur issue. What? Like many of you my laptop recognizes the device but no charge. My Mac however does not, not even through iTunes.

Zero issues until IMMEDIATELY after the update and wow am I disappointed. I’ll try some of everyone’s suggestion but boy am I disappointed this time around with Apple.

Thank you for sharing your experience with the community in regards to the IOS 14 update causing issues with the charging port. I am Also very disappointed with the response you describe from Apple’s Genius Bar representatives diagnostics in regards to your charging port and whether it is a hardware or software issue. At first; yes you have a problem, let’s wipe and reset your device no charge. Secondly; it’s defective hardware, sorry it’s out of warranty so you must pay for a repair. What is Interesting is that now they know exactly what bit of hardware that needs to be repaired. May I suggest that you discuss these contradictions with the manager at your Apple store and ask why you would be responsible for paying for the repair when coincidentally many other Apple customers are having the identical issue with the charging port after the iOS 14 update and that you had zero issues with your device immediately prior to the iOS 14 update.

i have a Xs and updates to ios 14 you need to use a USB-C lightening cable after upgrading to IOS 14 on your Xs. The USB-A Lightening cable will no longer work. Or use a Qi charger. Very environmentally friendly to brick all my USB-A lightening cables.

-Steevo- wrote:

i have a Xs and updates to ios 14 you need to use a USB-C lightening cable after upgrading to IOS 14 on your Xs. The USB-A Lightening cable will no longer work. Or use a Qi charger. Very environmentally friendly to brick all my USB-A lightening cables.

How strange. My USB-A cables all work on my 4 devices with iOS 14.

Anton_X wrote:

No!

I have a lot of different cables, original from Apple and from Amazon and I also have three different AC-DC Adapters, 5W, 20W and 30W. No one worked fo me.

Then your phone is broken. Use the Contact Support link at the top of this page to arrange for Apple to evaluate it.

No! My iPhone is not broken. Is exact the same issue the people write here about. (Except real hardware issues with lightning port).

How I know that? Because I am an engineer! ) Because I replaced my battery with the new one and it also didn’t work properly. It was the same behavior like before. So I knew that this issue has nothing to do with the battery directly. Then I took the SIM card out and it was good. But I knew I need full functionality. So i put my iPhone directly to the power supply, without the battery but with SIM card and this worked for 2 days fine.

Why the iPhone works with external power supply instead of the battery, but not direct with the original battery?

I found out, that after software update there are some processes performed by iOS14 and these need the CPU Power that consumes a lot of energy. So, the battery is overloaded and will not work properly. So I leave my iPhone for two days direct on the laboratory power supply and after that put my battery back again. And now my iPhone is working again!

Not all iPhones have this problems, but we have this problem. It depend on the amount of storage, on amount of data on your phone and on that how old and how strong is your battery!

Until such people like you will write here about hardware issue or lightning port is derty, Apple will never fix this problem!

It is enough! You are writing here your wrong ideas and I really don't understand why you have so much points. Because you are not the guy who want to help people here. Please don't write in this topic.

Move to topics like ”I can't remove my sim card, where is it?” You are really good to help people who don't have serious problems!

For the record, my iPhone is working now!

My IPhone 7 wont charge either. I have to do a hard reboot, or turn it off and on multiple times in order to get it to charge. The charging indicator will go on but the percentage will just stay the same or go down.

How do you release a major update that breaks phone charging? What an epic failure

I’m guessing the problem with the charging that I’m having must be related to the last couple of 14 updates. I don’t have a charging problem like a lot of others but what I have noticed is if I get in my Toyota I start the car I plugged in my phone the car does not recognize it you actually have to shut the car off open the door shut the door leave the phone plugged in and start the car and it works fine I hope there’s another update coming out to fix this

Continuing to have the same problem. Had my case escalated and they took logs of my phone. Also advised to install the latest update 14.0.1 which looks to have made things worse. Previously I could turn my phone off or do a hard reboot and it would charge. That doesn't seem to be working anymore.

Just to add my tuppence worth, with a ray of hope for those of you who haven’t yet cracked their version of the issue.

My 2017 iPad Pro (256 Gb) suffered what I now suspect was the same problem. It discharged rapidly down to 2% over the day after the update, and then no matter which cable (Apple or 3rd party) or which charger (Apple or 3rd party) I used, it wouldn’t charge. Tried hard resets (but not factory resets).

I found that if I left the iPad on charge for *a whole week* (having turned it back off after plugging in), the battery crawled back up to 30%. I figured that 30% was enough to try a full iTunes backup on my 2010 (haha) Mac mini the old-fashioned way. I hooked up to the mini and unexpectedly I got the lovely green battery *and* the charging bolt symbol. That was weird. Tried the cables and chargers again — no charging. Plugged it back into the Mac — charging.

So, if you can’t wirelessly charge, or use your cable to a Mac, do try a seriously long charging session off the mains anyway in a device-off state to get enough juice back to try an iTunes sync/charge. Or — as it turns out — possibly a regular charge. After an extended session on the mini to get the iPad back up to 100%, I found that just one of my 3rd party cables on a 3rd party charger did work (while the others still didn’t).

I’ve since been running the iPad all day off that cable + charger combo with no problems for a good couple of weeks. Having read the posts here, I thought that I’d try one of my other (non-working) cables in the working charger, and it also seems to be working again now. The same cable also works on a genuine 2.4A Apple charger (which hadn’t worked before). But still not on my other 3rd party charger (which does, however, charge lower-power devices like my original iPhone SE).

In combination, that does rather support the idea that a) the CPU was exhausting the battery soon after the update, and that over time, it sorted itself out again; and b) perhaps the recharge draw during that time is too much for the 2.4A circuit in cheap 3rd party chargers, which promptly burn out (leaving the 1A circuits intact).

So there may still be some hope for you all to rescue your lovely tech.

On the downside, I did find all this out after I’d already bought a 2020 iPad Pro to replace my “dead” model. On the upside, I now have 2 functioning iPad Pro’s, which means I look like a 2020’s Neo when I’m zooming on my iPhone + working remotely on 2 IT systems.

iOS 14.01 has now been upgraded to iOS 14.1. I ran the upgrade this afternoon on my iPad Air 2 without any issues. The bug fix list provided by Apple on their site did not mention fixing any issues with the charging port, battery or the charging port not recognizing the charging cable. Vendors do not list all the bug fixes in their release notes, but this update may resolve your issue.

Yeah I’ve had the 14.1 update for a couple of days now and like I said although at home there’s no issue it’s just that stupid little quirk in the car where you cannot hot plug it you have to plug everything in then start the car just strange and then sometimes even if you do that it’ll drop the phone connection then you have to shut the car off open the doors shut the doors start the car again to get your connection back it’s a pain in the neck there’s something wrong I just don’t get it maybe they’re trying to sell Me the latest phone because my 8+ is fine and I don’t wanna upgrade and get another contract going LOL

Same happened with iPhone 7+ , first I'm having problem with the camera and anything that needs voice input including WhatsApp voice note , Siri , recording and phone calls in which I won't be able to hear anything , and they won't hear my voice either . Moreover , though I don't have any hardware problem I have a problem with charging my phone as well . This is really irritating and needs to be fixed ASAP !!

I’m having the same issue that started a day or so ago after I updated to 14.1. My 11 pro will only charge with the usb-c cable, all usb-a cables are rendered useless and my lightning port EarPods are no longer recognized by my 11 pro. Super annoying!