iOS 14: No longer charging

After upgrading to iOS 14 on my iPhone XS Max, everything seemed to be okay at first, but then tonight the phone decided it had had just about enough of that whole "charging" business. Tried it on multiple devices, across multiple different cables, including plugged into the wall. Tried hard reset. Tried it while the phone was powered off; in doing this, upon plugging in the cable, the phone powers on, so it clearly *recognizes* the cable plugged into it. No indication of even trying to charge, no chime, no green battery, nothing. As a result, it won't show up in iTunes, so I can't make a backup and restore the system to any previous state. Everything else seems to be functioning as it should.


All I can think is, since the unit clearly recognizes cables plugged into it and so the connector is probably functioning, that this is a software issue with iOS. Any thoughts on things to try?

iPhone XS Max

Posted on Sep 20, 2020 1:23 AM

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Question marked as Top-ranking reply

Posted on Jan 6, 2021 9:22 PM

I’m having this problem right now on my 7 Plus. This has happened to me about 13 times already. What I’ve noticed is that whenever my phone is processing too much like Twitter, discord, YouTube, and some games. It’ll not charge. What I’ve started to do is put my phone on airplane mode, delete all notifications, and close all applications, shut it down then turn it back on, and then I connect to power. It’ll then take a second but it’ll start charging. Definitely a software issue.

185 replies

Oct 15, 2020 2:15 PM in response to Jfs767

Thank you for writing it here. This is a good experience. But there are a lot of people they don‘t have warranty or the Face ID is not working, or other things. I send my iPhone to Apple, they told me either they will repair the iPhone completely for 550€ or they will do nothing.


So, for the record:

Apple doesn't replace batteries on defect iPhones. And that is a problem.

Oct 15, 2020 2:26 PM in response to Lawrence Finch

Yeah. I do.

But I think you can't get the point for some reasons. Look, if the Face ID or a microphone, or one button, or something else doesn't work, then I still have a working device for 500$ in my pocket. But if after such update bag my iPhone XS dies, then I have a brick in my pocket. You can sell it for 100$ at eBay.

Difference is 400$ and lost data!


Can you see the difference? 🙈👀




Oct 15, 2020 2:36 PM in response to Lawrence Finch

Actually the Apple have to admit to this problem and repair it for free.


I’m OK with the fact that they doesn’t repair the iPhone partially or doesn’t replace battery. But I’m not OK, if they initiate an issue and won’t repair it for free!


And the same like other user here, I think Apple is big and very good company. And the products are the best. But you can’t just bring raw update, kill thousands devices and stay with that.


And one more thing, please do not write here without a reason. You just do this to collect your community points. And you have no intention of helping the people here.


Sorry, have a nice day! :-)

Oct 15, 2020 3:07 PM in response to Erroll

Yes, I can remember you. But your post was deleted by moderators.


I don't have a warranty anymore and I bought my iPhone not at Apple Store. So I don't think they will do that for me.


I was at Apple Store twice. I had no chance there! Also not for just a battery replacement.


But, I have already repaired my iPhone by my self. I’m Engineer and I used to work for big mobilephone repair company in Germany. So I was able to do that. You can find my posts here.


Have a nice day!

Good luck!

Oct 15, 2020 3:12 PM in response to Anton_X

My posts are still there. I have 4 posts on the first page of this thread. My iPhone SE was only 7 months old, but it was a replacement (2nd replacement, actually) for an older phone and had no warranty. This new phone that Apple just gave me is the third replacement for a phone I originally bought over three years ago.

Oct 15, 2020 4:57 PM in response to Anton_X

Anton_X wrote:

And one more thing, please do not write here without a reason. You just do this to collect your community points. And you have no intention of helping the people here.

One more thing; you are really confused about how the forum works. You don’t get points for posting. You ONLY get points when the original poster in a thread marks your post as Helpful or Solved. And, as you may have noticed, I don’t really need points. Once you get past 8,000 there is no further benefit to accumulating points; everyone over 8,000 is equal in privileges (which aren’t much, BTW). If you look at my points it means that somewhere between 10,000 and 20,000 original posters have marked my posts as Helpful (5 points) or Solved (10 points). That’s what I take satisfaction in; the fact that I have helped that many people. Considering that only about 25% of posters reply with Helpful or Solved even when their issue is resolved, my actual numbers are considerably higher than 100,000 points implies. I am truly sorry I couldn’t help you.

Oct 16, 2020 3:53 AM in response to Anton_X

No, that was the Out of warranty price...

If under warranty, it would have been free.... But I needed to stop spending hours reseting, deleting, backing up, restoring... Plus the crazy idea that if I left it charging for 3 days... My phone would acquiesce and fix itself... ( I gave it 4 days... It didnt comply).


I poneyed up the money. The turn around time was quick, and the phone came back beautifully cleaned and polished...


So... No regrets...

An unexpected expense, yes... But not terrible... And I've justified it to myself...





Oct 16, 2020 3:57 AM in response to Lawrence Finch

Ok. Sorry. You are very experienced user in the community. Please help the people here to make Apple responsible for this problem. They have to know this issue.


I know, that all people who bought the device directly at Apple Store have good chances to get it repaired or replaced after a warranty. But people who bought it in other shops don't have this possibility if the warranty is gone.


Please

Oct 20, 2020 5:14 PM in response to Baphijmm

Same issue so add me to the list. However this was for my iPad. I have 1.5yr old pro, pretty **** new.


First Genius Bar appointment - they ran a diagnostic and said the hardware was fine. We wiped the iPad on the spot and it started taking a charge. I got it home and back to not charging.


Second appointment - went through the same process and this time was told everything checks out but it’s got to “definitely be hardware.” Oh and it’ll be $650 to fix this auteur issue. What? Like many of you my laptop recognizes the device but no charge. My Mac however does not, not even through iTunes.


Zero issues until IMMEDIATELY after the update and wow am I disappointed. I’ll try some of everyone’s suggestion but boy am I disappointed this time around with Apple.

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iOS 14: No longer charging

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